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Accepting "Marketplace Terms of Service" don't unlock the ACCEPT button to proceed with the download

Check in the box to accept "Marketplace Terms of Service" do not unlock the ACCEPT button. Because of this I can't download the new driver packs:
- NA Device Driver Pack- https://marketplace.microfocus.com/itom/content/device-driver-packs-for-network-automation
- NNMi Device Driver Pack - https://marketplace.microfocus.com/itom/content/device-driver-packs-for-nnmi
- Device Driver Pack for containerized NOM - https://marketplace.microfocus.com/itom/content/nom-device-drivers
I have tested this with Chrome, IE and Edge Browsers.image.png

  • Verified Answer

    0  

    Hi Marketplace users,

      For 2021, we updated our Marketplace user and developer terms.  As a result, we need to ask our existing users to accept the updated Marketplace terms and conditions before their next download.

      We tested this update but unfortunately some users are having an issue where they cannot accept the updated terms and are being blocked from download.

      We have fixed the issue for some users who have reported this early, but need to deploy a fix to resolve the issue for everyone.  We are in the process of doing this immediately.  However, if you are impacted and cannot wait for the fix, send me private message with your Access Manager "username" or "email" and we will manually update your account so that you can download without issue.

      Thank you for reporting this issue to us.  Chris

  • 0   in reply to   

    The problem is solved.

    Thank you, Chris!