If you need help with an app or add-on, first navigate to the app download page to see what support tier the app falls into:

Support is available via Micro Focus Software Support, with a ticket filed against the associated product.  To open a ticket, visit the Support login here.

Micro Focus offers a content partnership program for select partners. Support for Partner Content offerings is provided by the partner and not by Micro Focus of the Micro Focus community.  For partner support, navigate to the app download page and use the "Contact us" link on the left side of the page.

Micro Focus Community Content is provided by Micro Focus for the benefit of customers, support for it is not available via Micro Focus Software Support but through specific community content forums.  Alternatively, you could try to navigate to the app download page and use the "Contact us" link on the left side of the page.

Community Contributed Content is provided by Micro Focus customers and supported by them.  Navigate to the app download page and use the "Contact us" link on the left side of the page.  Alternatively you might be able to get help from our communities.