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Knowledge Doc: Data Flow Probe does not connect to UCMDB Server, UCMDB 24.2, Windows

Raquel Winkler OpenText Employee

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2 months ago

In a newly installed environment data flow probe, configured with basic authentication, does not connect to server

Environment

UCMDB 24.2, Windows

Situation

Probe fails to connect to UCMDB server. In UCMDB UI, the Probe is not visible at all even though the Probe is configured correctly and service is running.

Cause

Customer configured basic authentication but in new installed server token-based authentication is enabled by default.
compare to: https://docs.microfocus.com/doc/UCMDB_Containerized/24.2/EnableConfigTokenAuth

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