UCMDB 23.4

Situation

When accessing RTSM from local client, the error appear "Server returned HTTP response code: 401 for URL: http://172.20.100.xx:80/opr-web/rest"

Or in the log, there is an error message:

2024-xx-xx 13:59:17,974  ERROR  [SwingWorker-pool-2-thread-1]  Server returned HTTP response code: 401 for URL: http://172.20.100.xx:80/opr-web/rest
java.io.IOException: Server returned HTTP response code: 401 for URL: http://172.20.100.xx:80/opr-web/rest
	at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
	at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)
	at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
	at java.lang.reflect.Constructor.newInstance(Constructor.java:423)

Resolution

Download the latest uCMDB local client.