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<< Progress message, Severity: Error>> Fehler bei der Ausführung des Skripts, Details: Traceback (most recent call last): File "<string>", line 2, in <module> File "hyperv_topology_by_shell", line 42, in DiscoveryMain UnicodeEncodeError: 'ascii' codec can't encode character u'\xfc' in position 57: ordinal not in range(128)
Universal Configuration Management Database (UCMDB) 23.4
Note: Customer has some software components running in German, so some of the errors occur in German.
UI shows error for Hyper-V Topology by Shell discovery:
<< Progress message, Severity: Error>> Fehler bei der Ausführung des Skripts, Details: Traceback (most recent call last): File "<string>", line 2, in <module> File "hyperv_topology_by_shell", line 42, in DiscoveryMain UnicodeEncodeError: 'ascii' codec can't encode character u'\xfc' in position 57: ordinal not in range(128)
Additional error found in the communication logs:
<EXEC start="2024-08-06 08:54:10" duration="141"> <CMD>[CDATA: wmic /namespace:\\root\virtualization\v2 path Msvm_ComputerSystem get ElementName /value]</CMD> <RESULT>[CDATA: FEHLER: Beschreibung = Ungültiger Namespace]</RESULT> <encoded_result>[CDATA: \70\69\72\76\69\82\58\13\13\10\66\101\115\99\104\114\101\105\98\117\110\103\32\61\32\85\110\103\252\108\116\105\103\101\114\32\78\97\109\101\115\112\97\99\101]</encoded_result> </EXEC>
For resolution, check the complete knowledge article