• CMDBtoSaaS adapter for Delta Sync with push.chagnes.based.on.attribute

    Hi, We are having On-prem UCMDB synced to SaaS UCMDB using CMDBtoSaaS adapter. I was trying to set this attribute to true in the CMDB to SaaS adapter with the idea that if an attribute from the Query Element layout is changed it will be pushed in…
  • Check the feasibilty on the ucmdb

    Hi, We would like to understand if the requirement below can be accomplished in UCMDB, either through the REST API or by using built-in conditions. We have created a query to list all CI results. If the query returns zero results, we want UCMDB to…
  • Unable to register Data Flow Probe

    We successfully deployed OpenText CMDB (Centos7) and the Data Flow Probe (Centos7) within the same network. Both installations were completed without any issues, and we confirmed connectivity by successfully pinging both systems. However, the probe does…
  • Update attribute value only using generic db adapter

    Hi, We have some 50000 servers existing in ucmdb. We have a sql table that gives more information about these servers and so we would like to use that and update additional attributes of these CIs. To do so, We have setup a population job using…
  • UCMDB - SM integration - pushing a list with getAt()

    I'm able to push a list of IP addresses to Service Manager using getAt() with the below line: <target_mapping datatype="STRING_LIST" ignore-on-null="true" name="IPADDRESS" value="Root.IpAddress*.getAt('name')"/> I also would like to push a list of…
  • Ignore on Null not working in SM push - use SMUtils.isEmpty(str) instead ?

    SM version: 9.71 uCMDB version: 2019.11 Using the out of the box push functions, there is an option for CI fields mapped to SM called Ignore on Null. But that is not working and there is a QCCR ( QCCR1E119141) which has been defferred. But I think…
  • Containerized CMS and LDAP integration

    We have installed the containerised CMS 2021.11, on top of the SMAX. Currently we need to integrate with LDAP so user has to login to CMS with there LDAP account. We have tried configuring the LDAP connection, but is is failing. We configured in the JMX…
  • Not able to categorise the NNMi data in uCMDB

    We have integrated NNMi with uCMDB(push), when the CI's getting populated in the UCMDB, they are categorized under the node. Instead of respective CI Types Even we had checked couldn't able find the exact solution. Can someone have come across this issue…
  • NNMi integration with UCMDB to different customer ID

    I'm wondering whether this best placed in UCMDB or NNMi however, given that there seems to be limited configuration options in NNMi, I'll start with the UCMDB board. We're currently running SMAX, UCMDB and NNMi (all version 2021.05) Native SACM…
  • Atrium - UCMDB Population Integration - Relations

    Hi all, We integrated the BMC Atrium with UCMDB 2019.11 and populated the CIs and service model to UCMDB. The Atrium has the service models on it's own CMDB and I want to get the service models topology to UCMDB. I can get the BusinessElement CIs…
  • Required ports for CMS integration with (SMAX - NNMI - OBM)

    Hello, In case the CMS will be in isolated zone what are the required ports for CMS integration with the following: OBM NNM SMAX Thanks in advance! Regards, Soli
  • import from a csv file: job disabled

    Hello, I'm trying to import some IP ranges from a CSV file in order to put them in the Data Flow Probe setup ranges. ( ucmdb version : 2019.11 with CP 2021.02 ) I created an integration point with the adapter " Import topology from CSV file " and…
  • Native SACM - SMAX-UCMDB integration using CMS Gateway

    Version informaiton: 1. SMAX 2021.02 2. Classic UCMDB 2021.02 Native SACM is enabled for SMAX - UCMDB integration. let's say, unix server A is created in SMAX , automatically it gets created in UCMDB using CMS Gateway. let's say, unix server…
  • SMA-X push integration adapter

    Hello, is there anybody who is using SMA-X push adapter in UCMDB? I tried configure it but wit no success. Documentation is really short, there is only table that you should input address, port of SMAX and root context as required field https://docs…
  • CMS to SMAX Data Push adapter mappings error and sync scheduling problem

    Hello guys, I'm trying to integrate CMS with SMAX by a manual SACM Push adapter and got some questions. Generally we set up OPB Agent, developed a proper endpoint, set up external data flow probe and configured everything. Ci's are pushed to SMAX and…
  • Kafka push adapter

    Hi colleagues! We are implementing push mechanism from CMDB to Kafka with information about CIs and have faced with next issue: - Our Kafka authenticates users via MS Active Directory using keytab file; - The out-of-the-box adapter supports the only authentication…
  • Service Manager integration job failure due to NullPointerException

    Hello, We have a periodic issue where Integration jobs from Service Manager are failing with the following error. It seems to happen when multiple jobs are started at the same time, each job importing thousands of data from Service manager. Anybody else…
  • When / how does push back of uCMDB ID to Service Manager happen?

    Hello, We are populating data from Service Manager to uCMDB and pushing uCMDB ID's back to SM. Chunk size is configured to 500 and we have over 12k CI's to import from SM on the integration job. When / how does pushing back of uCMDB ID happen? From what…
  • UCMDB 10.22 CUP3.334 CP18 HA - Results not sending to writer after seven days

    Hi, I have been looking into a persistent issue with an instance of UMCDB where the discovery and integration works okay for several days, before the unsent results queue on the discovery probes. Performing a failover to the other server node (either…
  • HPNA to uCMDB integration

    We tried this before and if i can remember correctly we have to troubles. 1. Reconciling what was brought in from the integration with what was discovered. 2. See the connection between the switches and routers and the severs they service. How can we…
  • SIM integration to uCMDB v10.32

    I am trying to integrate SIM into uCMDB. uCMDB version 10.32. Installed CUP 23. Looking at the documentation, SIM comes with CUP 28. Would we need to upgrade to CUP 28 in order to be able to use the integration??
  • RE: Failed pushing to Asset Manager: Target CI 'Complete_amPortfolio[28468]' row is missing and reconcil

    The problem is that you are pushing the installed software and it depends on the computer / parent portfolio to already be in the AM database. Solution: Ensure you are pushing AM Node before you push software. Adjust schedule of push jobs so that Installed…
  • Enhanced Service Manager Adapter 9.41

    Hello, we are trying to implement the Enhanced Service Manager Adapter 9.41. Currently we are using the "normal" Service Manager Adapter. In the new adapter there are some functions like "SMPushFunctions.getSMSubType...., ""SMPushFunctions.getsubtypefromlist…
  • UCMDB Integration with other prodcts

    HI Experts, We are using 10.30 ucmdb version.In our solution we need to integrate UCMDB with third party product so that third party product will receive Servers information from ucmdb. UCMDB needs to send servers information to Third party product. Can…
  • Probe Integration service is not upgraded during upgrade of 10.21 to 10.22

    Hi All, we have upgraded ucmdb from 10. 21 to 10.22, followed all steps in the release document, and we have choosed option for automatically update dataflow probes. and Upgrade was successfull. But we see below issues post upgrade 1.viewsystem information…