• Check the feasibilty on the ucmdb

    Hi, We would like to understand if the requirement below can be accomplished in UCMDB, either through the REST API or by using built-in conditions. We have created a query to list all CI results. If the query returns zero results, we want UCMDB to…
  • UCMDB REST API for Policy Calculation

    Hello Experts, I'm testing UCMDB REST APIs for Policy. I tried the below POST, which gives me a viewResultId in return. I understand this goes into the /policy/chunkForPath, but I'm not able to figure out how the body json for this API would look like…
  • Unable to register Data Flow Probe

    We successfully deployed OpenText CMDB (Centos7) and the Data Flow Probe (Centos7) within the same network. Both installations were completed without any issues, and we confirmed connectivity by successfully pinging both systems. However, the probe does…
  • Data Flow Probe - Container

    Dear Community, Client would like to have uD - Data Flow Probe in dockers ( installed externally ) and then to be integrated with Classic ucmdb, is this possible ? . as per documentation , DFP is embedded in the CMS container & for external its just…
  • Not condition for relationship in ucmdb

    I am trying to find all those cis which do not have any child cis related to them. My attempt was to have a not condition on the relationship properties but that is not an option in ucmdb. Kindly suggest any possible approach for this.
  • Containerized CMS and LDAP integration

    We have installed the containerised CMS 2021.11, on top of the SMAX. Currently we need to integrate with LDAP so user has to login to CMS with there LDAP account. We have tried configuring the LDAP connection, but is is failing. We configured in the JMX…
  • Configure UCMDB to connect securely to Microsoft SQL Server with TLS enabled

    Hello Experts, we are following the article: https://docs.microfocus.com/itom/UCMDB:2021.05/InstallUcmdbConfigureDB but apparently the connection is not encrypted based on the log results attached. Can some help on that, how to validate that SQL connection…
  • Required ports for CMS integration with (SMAX - NNMI - OBM)

    Hello, In case the CMS will be in isolated zone what are the required ports for CMS integration with the following: OBM NNM SMAX Thanks in advance! Regards, Soli
  • does classic external probe (deployed in customer’s data center) supports connecting to containerized CMS/UCMDB deployed in Azure AKS environment

    Hello, For Containerized UCMDB in On-Premise environment, connecting classic external probe (on premise) to containerized UCMDB (on premise) is supported. But how does classic external probe (deployed in customer’s data center) connects to containerized…
  • How can i get/know the supported version of each DB discovered through UCMDB ?

    I could not find in ITOM product docuemnt for list of supported/discovered DB version in UCMDB. I would like to ask here, How can i get/know the supported version of each DB discovered through UCMDB ?
  • Native SACM - SMAX-UCMDB integration using CMS Gateway

    Version informaiton: 1. SMAX 2021.02 2. Classic UCMDB 2021.02 Native SACM is enabled for SMAX - UCMDB integration. let's say, unix server A is created in SMAX , automatically it gets created in UCMDB using CMS Gateway. let's say, unix server…
  • UCMDB 2020.11 - Where can I find ud-store-and-forward-linux-x86-10.30.000.xxx.tar installation file?

    I am looking for the ud-store-and-forward-linux-x86-10.30.000.xxx.tar installation file. According to documentation the tar file can be found on the UCMDB installation DVD. I have the UCMDB 2020.11 bits downloaded and have search for this tar file with…
  • Use the REST api with a non-admin user

    Hi, can you setup the uCMDB REST-api to use a local user, but not the admin user? I don't want to share the admin user credentials with someone using our REST-api. When trying to connect with the non-admin user, I'm getting "HTTP 401 Unauthorized. Please…
  • uD - Discovering PaaS Services on Azure : Roadmap ?

    Hi We have implemented Azure discovering with uD and it works perfectly. But some users asked us how we can also get more information about PaaS services implemented. Currently the discover provide the topology and IaaS services and I can see the last…
  • rest-api/topologyQuery - How to use logicaloperator for OR condition on links

    Hi I tried to used rest-api/topologyQuery to get all DocumentContent link to 1 or more "Database" OR 1 or more "Database Resource" The begining of my body looks like that but I have no idea of how to implemante the OR condition --- "logicalOperator":…
  • Host Resources by Shell Disk Device discovery

    Greetings Fellow CMS Practitioners! We are currently having an issue with disk discovery through Host Resources by Shell. We get a warning on about 90% of the CIs we run through this job. The Warning we are getting is Failed to Discover Disks by UDA.…
  • REST API for /changeReports/generate/whitelist not using the viewName

    API for this endpoint doesn't seem to use the view output, but rather the view output plus some related CIs. Is that the desired output? If so, it's not complete by any stretch. My expectation would have been just the CIs outputed from the view. In this…
  • Tip to navigate 2019.05 help easily after URLs are shortened for CMS 2019.05 help and CP2019.05 help

    To enable better support and improve the MediaWiki help performance, CMS documentation team shortened URLs for almost all pages of CMS 2019.05 help and Content Pack 2019.05 help. So you might not get the same page for a different version simply by changing…
  • UCMDB 10.22 CUP3.334 CP18 HA - Results not sending to writer after seven days

    Hi, I have been looking into a persistent issue with an instance of UMCDB where the discovery and integration works okay for several days, before the unsent results queue on the discovery probes. Performing a failover to the other server node (either…
  • While using Automated Service Modelling, the modelling stops after hitting a LB with SSL termination

    We are using ASM to model in our environment. On running the ASM using the entry point URL, we notice that the ASM seems to stop at the Load Balancer level. We learned that this issue is being caused by SSL termination being enabled on the Load Balancer…
  • Tip: How to search wiki-based help more effectively

    With ITOM product documentation migrating to wiki-based online help, you may find it not so convenient when trying to locate some information you're looking for. Here's a tip on searching wiki-based help more effective by leveraging the navigation pane…
  • 2018.05 Downloads links are all not working

    All the links on : https://software.microfocus.com/en-us/products/configuration-management-system-database/download which contains all the 2018.05 download products zips are giving : resource not found error. I was not able to get any support on different…
  • CMS help sets available on the Software Information Portal!

    Dear all, CMS help sets are already available on the Software Information Portal . To locate CMS help sets, on the Software Information Portal home, click Documentation A-Z , and then click the letter U , you'll see all the available CMS help sets as…
  • Learn all about the uCMDB Browser including using Widgets and how to do Service Modeling

    HPE Software Education has new on-demand, anytime, anywhere learning for the uCMDB Browser. Its interactive digital learning that has audio SME narrative and a hands-on feel through use of embedded simulations. The goal of this training is to help you…
  • Mapping of Server's network interface to switch port in related CI's in UCMDB

    Hi experts, We have 1) UCMDB 10.22 with UD agent, 2) OMi 10.10 3) NNMi 10.01. 4) OML 9.x 5) Sitescope 11.31 UCMDB is integrated with OMi (CMS-RTSM), UCMDB is also integrated with NNMi, OML & Sitescope are integrated with OMi for events. we have one application…