An in-depth look at the trends shaping ESM in 2025
January 23, 2025 | 8:00 am PT | 5:00 pm CET | 45 minutes REGISTER
Dissatisfied users. Unmet SLAs. Rising costs. Increasing complexity. Organizations continue to struggle despite wielding…
December 10, 2024 | 8:00 am PT | 5:00 pm CET | 45 minutes
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Most leaders agree that AI is essential to staying competitive, yet many organizations still lack a clear vision and plan for implementation. Yes, AI adoption is surging—but why aren…
Virtual
SMAX24
Service Management and Aviator Expo
September 25, 2024
APJ 11 AM AEST | EMEA 10 AM CEST | AMER 11 AM EDT
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Simplify and innovate: Next-gen ITSM and AI for smarter service management…
Sep 26 2024, 12:00pm CEST
Duration: 90 mins
Presented by
Dean Clayton, ITSM/ITOM Senior Product Manager, OpenText
About this talk
Join Dean Clayton as he showcases real-world examples of how organizations are using AI to enhance…
The Service Management Automation X and Asset Management X Release Readiness webinar is designed to ready your team for this latest release, and include an overview of new features and capabilities, live demonstrations, deployment and update details,…
Get ready for an action-packed September as we travel the cutting-edge world of SMAX. SMAXTEMBER is a month of exploration, innovation, and connections with fellow SMAX enthusiasts and SMAXPERTS. Whether you’re new to SMAX or have tons of SMAXPERIENCE…
Come one, come all!
SMAXTEMBER 2023 Your month-long SMAXTRAVAGANZA is back!
September 1–29, 2023
SMAXTEMBER—that special time when you get to immerse yourself in the cutting-edge world of SMAX with fellow enthusiasts and SMAXPERTS—is right around…
Technical Insights for You
When: Wednesdays across multiple time zones
Where: GoTo Webinar link provided to registered participants
Cost: Free
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SMAX Troubleshooting and Best Practices
Troubleshooting Best Practices…
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Creating Your Business Case for SMAX SaaS
NEW Date is 23 February 2022 | 9:00 a.m. PST | 6:00 p.m. CET
Crafting a compelling business case for moving your on-premises ESM/ITSM solution to SMAX SaaS is easier than you might think…
Micro Focus ESM Customer Summit—EMEA | October 14, 2021
Coming soon! Your chance to gain best practice ESM insights, get ESM execution questions answered, and connect with your ESM peers. It’s the Enterprise Service Management (ESM) Customer Summit…
SMAX User Group - Live monthly meetings for SMAX technical practitioners
Events, SMA-X, ITSMA-X, Webinar, Education-Training, user group
Welcome to the SMAX User Group! The User Group meetings provide implementers with the opportunity to learn…
The first Micro Focus Enterprise Service Management (ESM) Virtual Customer Forum is your chance to connect with your peers around the world and get insights on the latest updates from our ESM community.
Highlights include:
Analyst perspective on…
September 23, 2020 | 8:00 a.m. PDT | 5:00 p.m. CEST | Duration 90 minutes
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The first Micro Focus Enterprise Service Management (ESM) Virtual Customer Forum is your chance to connect with your peers around the world and get insights on the…
Below are the Questions & Answers from the SMAX Session at Virtual Universe 2020:
Micro Focus Virtual Universe Q&A – SMAX
Intersection of SMAX and RPA Q: Talk to me about the intersection of SMAX and RPA.
A: We have some partners/customers extending…
Please join us for the 2020.05 SMA Suite Release Readiness Webinars
The Service Management Suite Release Readiness webinars are designed to ready your team for this latest release, and include an overview of new features and capabilities, live demonstrations…
Please join us for the 2020.02 SMA Suite Release Readiness Webinars
The Service Management Suite Release Readiness webinars are designed to ready your team for this latest release, and include an overview of new features and capabilities, live demonstrations…
Please join us for the 2019.11 SMA Suite Release Readiness Webinars
The Service Management Suite Release Readiness webinars are designed to ready your team for this latest release, and include an overview of new features and capabilities, live demonstrations…
Chatbots: Uncovering an AI phenomenon
Chatbots, or virtual agents, are popping up everywhere. Why? According to Gartner , virtual agents are expected to account for an AI-driven business value of approximately $1T! No wonder organizations in both the…
Please join us for the 2019.08 SMA Suite Release Readiness Webinars
The Service Management Suite Release Readiness webinars are designed to ready your team for this latest release, and include an overview of new features and capabilities, live demonstrations…
What’s New in Service Management Automation X 2019.05
The confluence of machine learning and analytics with automation capabilities has made certain types of services possible in new ways and at new levels. Join us on this webcast and see how this…
Please join us for the 2019.05 SMA Suite Release Readiness Webinars
The Service Management Suite Release Readiness webinars are designed to ready your team for this latest release, and include an overview of new features and capabilities, live demonstrations…