This video library lists how-to videos that help you to understand how to use certain features and capabilities of SMAX.
Videos have been recorded using a certain product version, but in many cases, they apply also to later versions as details have…
The smart chatbot everyone dreamed of is finally here. Our smart chatbot—Aviator—responds with relevant, tailored, human-like answers. Powered by a private large language model (LLM), Aviator is private, secure, and discreet. No overburdened support agents…
Our ITSM solution improves your agility so you can create superior user experiences without runaway risks and costs getting in the way. Pivot quickly with no-code apps and out-of-the-box ITIL-certified processes. Speed up response times with built-in…
In this video, we walk through how IT service management solution SMAX, handles change management. You'll learn how to create a change request, send information to clients, see your KPI insights and more.
See how easy it is to raise a ticket with the Micro Focus SMAX app that gives employees a conversational virtual agent on their mobile - resolving issues faster and relieving agents. SMAX is advanced service management made simple and affordable. Based…
Watch how SMAX integrates with DevOps tools and pipelines (e.g., Micro Focus ALM Octane, Jenkins) to reduce change risks and speed up DevOps deployments.
See how SMAX enables self-service for new employee onboarding, facilitates approvals, and automates back-end integrations with Microsoft Active Directory and Salesforce.
Modernize your ITSM with a SaaS-based solution that’s easy, advanced, and surprisingly affordable. Watch how SMAX automates key ITSM processes that include incident, problem, change, and service request management.
See how SMAX integrates with JIRA for submitting and tracking bugs. All along, SMAX informs users with automatic notifications and empowers them with easy approvals when bugs are resolved.
Micro focus Universe 2022 has led to some great feedback and content from our ITOM sessions. We've recently uploaded some of the session videos for you to view if you missed them! Check out the video below to see how customers can now benefit from a new…
Micro focus Universe 2022 has led to some great feedback and content from our ITOM sessions. We've recently uploaded some of the session videos for you to view if you missed them! Check out the one below to see how SMAX and Microsoft Teams combined to…
Micro focus Universe 2022 has led to some great feedback and content from our ITOM sessions. We've recently uploaded some of the session videos for you to view if you missed them! Check out the one below on the power of the SMAX platform to build ESM…
Watch this preview to understand the Micro Focus Service Management Automation X (SMAX)210-202008 Digital Learning series. This learning series comprises six lessons, which cover the essential concepts and usage of Service Management Automation X 2020…
This video describes how to prepare the required resources for the installation of SMAX on AWS using the Amazon Elastic Kubernetes Service. The tutorial has three components, with links to each below.
Prepare 1 Video
Prepare 2 Video
Deploy Vide…
See how IT Asset Management capabilities delivered in SMAX can help you manage assets, vendors, and contracts, as well as get a financial overview of your asset portfolio.
Using the ITAM capabilities delivered in SMAX, IT teams can engage in better…
Watch this demo to see how easy it is to raise a ticket with the Micro Focus SMAX app that gives employees a conversational virtual agent on their mobile - resolving issues faster and relieving agents.
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