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Knowledge Doc: Service Management Automation X - Issues after upgrade EKS from 1.23 to 1.24

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Environment

SMAX EKS upgraded from 1.23 to 1.24


Situation

When user upgraded EKS from 1.23 to 1.24, the "itom-vault" was in CrashLoop error state with the following error inside:

ERROR [HTTP status: 000] [HTTP body: ]
FATAL Failed to get k8s secret vault-instance-id.

Read the knowledge article for resolution

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