Hi, I've been trying out the SMAX integrations, originally my goal was to get requests from one SMAX to another SMAX, so I have followed all the steps detailed in the relevant tutorial https://docs.microfocus.com/doc/SMAX/2022.05/IntegrateSMAX4CaseExchange but couldn't get it working. Triple-checked all steps and settings with another person, even tried using the optional OPB bridge just in case.

Later I found a youtube demo of a slack integration https://www.youtube.com/watch?v=RSsEApjV2jA  so as a sanity check I've decided to try setting up the most basic and braindead version of it so I can be sure I'm not missing anything. 

I don't have slack so I'm using discord instead, this should be identical.

1. Go to Integration Management
Administration -> Utilities -> Integration

2. Select the Endpoints page and configure a new endpoint of Rest Executor 2.0 type

3. Select the Integrations page and create a new integration using the new endpoint and a Generic connector.
Here I'm using the integration user made previousy for the SMAX->SMAX integration, if I'm not mistaken it doesn't need any new special permissions for what I'm trying to do.

4. Make a new scenario with a single rule to Send a POST request in the Outbound direction.

I have verified this config in Insomnia  and I'm able to sucessfuly send a message to Discord

5. To test the integration, I have tried setting the direction to Inbound just so I get the "Run Scenario" button and can verify if the request is sent, unfortunately it isn't

The request fails with no details.


6. I've also tried to define a new business rule that triggers every time a new request is created in:
Administration -> Configuration -> Studio, select Request
Add simple rule: Call Integration Engine


I can create a bunch of new requests and make changes to existing ones all I want to no avail, I found no relevant errors in logs and the Endpoints page doesn't show the integration being run.