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In BO--CONFIGURATIONS, some values that have been set have disappeared by themselves.
For Example: Email Service--Mail server host
You can use the following command to try whether the configuration can be obtained from the Config Map.
kubectl get cm lwsso-configmap -n <namespaces> -o yaml
kubectl get cm smtp-configmap -n <namespaces> -o yaml
kubectl get cm proxy-configmap -n <namespaces> -o yaml
If the yaml file can be obtained, it means that the value is still saved in the Config Map.
Read the full document and resolution here.