Popular Tags

  • How I Set Scheduled Duration Canada

    Hi, The "Schedule Duration" field is configured to calculate the duration in days, hours, and minutes based on the selected start and end time in Turkish time. However, I added a "Canada" field and want to adjust the "Schedule Duration" to reflect…

  • Transitioning from Planning to Execution Phase – Scheduled Email (Canada Time)

    Hello, I would like to send an email when transitioning from the Planning phase to the Execution phase. However, I want this email to be sent according to Canadian time. Could you help me understand how to use the now() command for this purpose? Best…

  • Is it possible to copy many to many elements to other many to many table?

    Helo! I have M:M table in Request table. And I want to copy elements of many to many from request to other many to many of change table?

  • entity.parentEntity is null in the new phase

    Hello. When creating a new task in a normal change, I needed to validate that the task's Planned Start Date is greater than the change's Scheduled Start. Using "entity.parentEntity" the values ​​are always null in the "new" phase. Is there any way…

  • One day One Task in Change

    Dear All, I have a use case from the customer as below, 1. When scheduled duration is more than a day(multi day), user will not be allowed to create mre than one task per day. 2. One day one task must be allowed for multidays scheduled changes …

  • is_permitted Syntax is not working for Roles

    Hi All, is_permitted Syntax is not working for Roles other than Tenant Admin, I am following below URL to write expression for "Change Manager" Role but failing to get desired result. https://docs.microfocus.com/doc/SMAX/2021.11/ExpLangFunctions#Object_property_expressions…

  • How can I configure Inbound Email Integration on SMAX so that users can approve on a Change through email, any help?

    How can I configure Inbound Email Integration on SMAX so that users can approve on a Change through email? I read that it's done through the OPB agent, any detailed steps that I can go through?

  • How to access Time Period Breach Details

    Hi, We have a requirement to carry out actions if a change is created outside of a maintenance window. I see there is a complex field call TimePeriodBreachDetails which has a member called isCoveredByMaintenanceWindows. However I am failing to access…

  • How to have a company approval on Change Management Process ?

    I work in a MSP context. Actually on Change Process in SMAX, only approval definition can be linked to a phase. My constraint is to update these approval tasks if a new company is embedded in this Tenant. I know the MSP model is not applied in Change…

  • SMAX Governance Level Approval

    Hello to all ! I have a question about Governance Level Approval. I can create and delete Approvals for requests . But for changes , I can only create a definition of approvals and I CAN’T remove them. There is no Delete button on the form. Please tell…
    • Утверждение изменений.jpg
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