Once tasks in a task plan have been completed can a request be closed down automatically? This can be achieved with a extra task plan step to initiate the closure but ideally do not want this step.
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Once tasks in a task plan have been completed can a request be closed down automatically? This can be achieved with a extra task plan step to initiate the closure but ideally do not want this step.
Please provide additional details.
I assume the "extra task plan step to initiate the closure" is a rule to set the Solution and Completion code. If you have a requirement to automatically close the request, why the closure task is not an option?
Best regards,
Brindusa