Hi!

How to enable the viewing of the request details of an approval task to any assigned approver (even withou the same data domain)?

I mean, we need to find a way to ALWAYS show the request details showed on the side of the approvals list,
even to approvers that are not in the same data domain as the request.

We need that to the agent´s interface approval list.

We don´t need such approver to be able see the related request in the request lis

Just on the lateral panel below the task detail it will be sufficient.

Our customer demands this.

And he don´t want to give access to all the approvers to all the request queues (data domains) just for them to see the details on the approval.
That would infringe it´s policies of data segmentation.

Below follows a print showing where we need to see the request details: