Hello,
I want the request to be opened only by manager. How can I write a rule about this?
Enjoy your work.
Cybersecurity
DevOps Cloud
IT Operations Cloud
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Hello,
I want the request to be opened only by manager. How can I write a rule about this?
Enjoy your work.
Hi Muhammed,
Is this what you are looking to do:
https://docs.microfocus.com/doc/SMAX/24.3/ConfidentialRequests
Basically creating a Confidential request which are invisible to the requested for user in the Service Portal. So the Manager can see it but not the employee.