Popular Tags

  • Error: SQL code=12154 message=ORA-12154: TNS:could not resolve the connect identifier specified, while configuring sm 9.70 on RHEL

    I'm configuring SM9.70 on RHEL 8.6 and Oracle 19 and the script failed with the below error in the smconfig.log Error: SQL code=12154 message=ORA-12154: TNS:could not resolve the connect identifier specified I've tried some steps to troubleshoot…

  • Where can I find the Service Manager installers?

    I would like to tests in an on-premise environment. How can I get a temporary license?

  • SM 9.7 Windows client installation fails with java.lang.ClassCastException: Flexeraart cannot be cast to Flexeraasv

    Hello, I'm using SM 9.7 client on windows server 2019. The installation as administrator fails with the below exeption : java.lang.ClassCastException: Flexeraart cannot be cast to Flexeraasv at com.zerog.ia.installer.LifeCycleManager.a2(Unknown Source…

  • [Critical] Installation files of HP SM Patches and ODBC Driver

    Dear experts, Kindly note that our HP SM server has crashed and some files got corrupted. We are trying to build a new server but we could not recover some of the installation files. Can you guide us on how to get our installation files below, please…

  • RE: How do I configure Deployment Manager to accept database connections

    I have a question about using the Deployment Manager solution. I understand that there are2 different database options with the solution, H2 and MSSQL. However, if you decide to use the OOTB H2 database, does that still allow you to configure the application…

  • RE: How do I configure Deployment Manager to accept database connections

    I have a question about using the Deployment Manager solution. I understand that there are2 different database options with the solution, H2 and MSSQL. However, if you decide to use the OOTB H2 database, does that still allow you to configure the application…

  • RE: How do I configure Deployment Manager to accept database connections

    I have a question about using the Deployment Manager solution. I understand that there are2 different database options with the solution, H2 and MSSQL. However, if you decide to use the OOTB H2 database, does that still allow you to configure the application…

  • How do I configure Deployment Manager to accept database connections

    I am trying to install Service Manager via the DM module and i am finding that I am having problems connecting to the database instance on the same host machine. The error is occuring whenever I'm trying to connect to any database in order to complete…

  • Support tip: SQL errors when installing OOB SM 9.30

    Hello, This may useful for any of your customers with dedicated DBAs that install Service Manager for the first time and unexpectedly run into errors. Issue: While the configuration is running, it states, "Application and sample data uploaded…

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