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  • Approval and Change through REST API

    Hi, Is it possible to accept or deny an approval and change through REST API in service manager v9.71? Best Regards, Haniyya Rehan

  • Show approval group name instead of members names

    Hello experts, We got a new group with 6 approvers, I'm trying to create an approval definition with this group to use in catalog items, the thing is when a new record its created, it show all the approvers operators in the approval queue at SMSP , is…

  • How to get approval history of particular end user approval group

    Hi, can any one help to get history of approvals actions(denied,approved) incidents for particular manager(group). I have tried with following url localhost:13080/.../changes, which results all pending and expired list, now i need all ticket approved…

  • Reset Condition in Process Designer HPSM 9.30

    In Service Manager 9.30s new Process Designer, within a Phase a Reset Condition may be defined in the Approvals tab. But deleting this Reset Condition if there has been a condition before leaves a warning message "You must finish building or editing the…

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