Hi,
Can we make attachment field as mandatory in incident creation?
BR,
Haniyya Rehan
Cybersecurity
DevOps Cloud
IT Operations Cloud
If an answer to your question is correct, click on "Verify Answer" under the "More" button. The answer will now appear with a checkmark. Please be sure to always mark answers that resolve your issue as verified. Your fellow Community members will appreciate it!  Learn more
Hi,
Can we make attachment field as mandatory in incident creation?
BR,
Haniyya Rehan
Hi Haniyya
This is not possible because the attachment will be added on the SYSATTACHMENTS table after the ticket created.
There is no way to check the SYSATTACHMENTS table before creating tickets.
Thanks