Hi,
Recently we seems to have this alert everyday once at around 05:37:08 CEST.
Upon checking the scheduler is running fine.
Could not identify what causing this alert trigger. Any point to be taken ?
Thanks in advance.
Cybersecurity
DevOps Cloud
IT Operations Cloud
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Hi,
Recently we seems to have this alert everyday once at around 05:37:08 CEST.
Upon checking the scheduler is running fine.
Could not identify what causing this alert trigger. Any point to be taken ?
Thanks in advance.
Hi AI Na
please follow the steps and get the trace when the issue happens.
Step-By-Step Instructions:
1) Ensure that the Service Manager Server is running.
2) Ensure that the Background process you are attempting to trace is NOT running.
3) From your Windows OS, click Start > Run > "enter the text "cmd" > Enter
4) Navigate to your Service Manager RUN Directory
5) Once you're in the Service Manager RUN Directory, issue ONE of the following commands :
The following command is for the lister background process:
sm -bg scheduler lister 60 1 -RTM:3 -debugdbquery:999 -log:lister.log
Thanks