Hi All,
I want to check if there are any knowledge articles attached to a request and if yes how many articles in the main request module page as a column. Is this possible?
Current SMAX version is 2020.08, in plan of upgrade soon!
Thank you!
Cybersecurity
DevOps Cloud
IT Operations Cloud
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Hi All,
I want to check if there are any knowledge articles attached to a request and if yes how many articles in the main request module page as a column. Is this possible?
Current SMAX version is 2020.08, in plan of upgrade soon!
Thank you!
Hi Preksha Prasad,
please use this community for SMAX questions: OpenText Service Management Automation X
Best regards,
Heike
Heike Ulshoefer
Lead Premium Support Engineer
If you found this post useful, give it a “Like” or click on "Verify Answer" under the "More" button