Hi All,
I have a question. When we refresh or have an action like that on the ESS page, the system always displays this message
This is so inconvenient for end-users, can we disable it?
Thanks.
Cybersecurity
DevOps Cloud
IT Operations Cloud
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Hi All,
I have a question. When we refresh or have an action like that on the ESS page, the system always displays this message
This is so inconvenient for end-users, can we disable it?
Thanks.
Hi SonMa,
you should not use the "Reload page" option from browser.
See https://docs.microfocus.com/doc/Service_Manager/9.72/EditingRecords
Note Do not refresh the record by refreshing your browser. Instead, use the Service Manager Refresh button.
Best regards, Heike
Heike Ulshoefer
Lead Premium Support Engineer
If you found this post useful, give it a “Like” or click on "Verify Answer" under the "More" button
Hi Heike,
Thank you for your suggestion.
But I think better if the Development should change this behavior on the next release. It is inconvenient for end-users.
Thanks,
SonMA