Hi,
Can we reset the SLA in service manager v9.60?
Scenario:
We have a running SLA but we want it to start again after meeting a certain condition.
BR,
Haniyya Rehan
Cybersecurity
DevOps Cloud
IT Operations Cloud
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Hi,
Can we reset the SLA in service manager v9.60?
Scenario:
We have a running SLA but we want it to start again after meeting a certain condition.
BR,
Haniyya Rehan
Hi Haniyya
Service Manager doesn't support to reset SLA to assure the SLA to be calculated correctly.
Thanks