Popular Tags

  • Is it possible to move all items already created from one process app to another process app?

    We want to clean up the old, much overcrowded and confusing process app by separating the workflows it contains. Is it possible to move the items that were created in the old process app to the new one? So that no data is lost but we can continue working…

  • New Workflow doesn't show up for New Item Submission on Work Center

    Hi there, A new workflow is added with submission set to "Default Submit Transition" to an existing Application that has 4 workflows. Post deployment, in the Work Center, the users are not able to see the New Project submission for this new workflow…

  • Section privileges on custom forms

    Hi I work in a team of system admins and we are responsible for SBM (among MANY other tools). We currently have a workflow that we use to manage all SBM related issues raised by our users. However recently we have started using an alternative ticketing…

  • What is the best why to accumulate the results from a field children records to report an overall percent complete on the parent record.

    I have a parent record which is linked to child records in the same primary table. I would like to report a percent % on the parent record by evaluating the state of each child. For example, a parent has 3 children and 2 child records are completed and…

  • How to allow items to be sent to previous/earlier states in the workflow without creating return transitions for each possible combination?

    Hello, We are defining a workflow with 11 or 12 active states. At this point all but one of the possible transitions are forward-flowing; in other words I have not defined any back or return transitions. The team would like the ability for a few specific…

  • Trying to Determine Why Transition Buttons Are All of A Sudden Missing from a Workflow When Viewed by a Specific TeamTrack User

    SBM Suite v2009, Release 4.01 is what we're on. I have a user that all of a sudden has no transition buttons shown to him when he goes to a specific workflow in TeamTrack and clicks on any available ticket. I haven't changed any of his permissions in…

  • Powershell and SBM " Team Track "

    can I push a ticket thorough SBM "team track" to the next step in the workflow with a powershell script? I want to be able to automate my ticket updates during my deployment scripts. thanks,

  • How to differentiate between multiple subtasks?

    How to use subtasks that join back to the parent workflow in two different places? For example: A parent workflow (p1) spawns two subtask workflows (s1, s2). P1 needs to wait for S1 to finish before transitioning to the next state. Further in the P1 workflow…

  • Any ideas on how to run or print a report when triggered by either a transition, notification, or orchestration

    I need to implement several reports that will run or print when triggered by either a transition, notification, or orchestration. I'm using SBM 2009R4. Use case example: User is batch entering records based upon paper documents received via mail. These…

  • Reset Layout - Project vs. Workflow

    I've made many changes to the layout of the states and transitions under the workflow tab, that aren't reflected in the projects tab. Is the Reset Layout to propagate the changes I made under workflows? The reason I ask is that when I'm in the workflow…

  • Workflows

    Does anyone have an SDLC Workflow I can use?

  • Can I import a workflow from TT 6.6.1 into SBMS 2008R2?

    Question posted 7/31/08 by Janet Kaufman Details: I was wondering - I have 2008R2 installed on a development machine. It was a clean install (more or less ;-) ). I want to bring in my current workflows from TT 6.6.1 from my "production" box. Can I do…

  • Subtask to multiple requests

    Question posted 4/8/09 by John Cyr Details: Good morning Here's the scenario: Workflow A creates requests, and subtasks in Workflow B. Can an item in Workflow B be associated with multiple requests in Workflow A? Would this be as simple as adding a record…

  • Script on transitions

    Question posted 7/6/09 by Stephane Venne Details: Is there a way to easily add a script for every transition? I don't feel like adding it manually to all the transitions in my workflow. Thanks, any idea appreciated!

  • Process question - What does "Closed" mean?

    Discussion posted 3/17/10 by Paul Thompson Details: I have a customer who wants a "Closed" state to be "INACTIVE" but they still want to be able to update fields, add

  • Email w/ anonymous submit & attachment capture in TT?

    Question posted 6/2/10 by Maryann Morris Details: I working on a mashup workflow which needs to have the following ability (ideally): generate an email to an outside vendor providing them an email address or link to submit their appraisal documents vendors…

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