redbug2 said:

$IF(Platform, M8)

I'm not familiar with that syntax for the "$IF" tag.  Which version of SBM is that? Can you point me to a user guide??

https://docs.microfocus.com/doc/Solutions_Business_Manager/12.1/ttwa_notification_tags   We are on version 12.1. This is the first time I've attempted the if.

In addition to what jraile has suggested, I've used the html capabilities of email to show/hide based on a field value. It doesn't work in all scenarios as CSS selectors are specific, but it might help.

First, I added a style section to the email:

<style>
.EmployeeOther, .ContractorAE, .ClientAE, .VisitorAE, .PublicAE {display:none;}
</style>

Then added the classes to the particular sections that I wanted to show or hide:

<span class="$FIELDVALUE(CATEGORY)AE"><b>Employee</b>: $FIELDVALUE(EMPLOYEE_AFFECTED) </span>
<span class="$FIELDVALUE(CATEGORY)Other"><b>Name</b>: $FIELDVALUE(FIRST_NAME) $FIELDVALUE(LAST_NAME) </span>

In this case, it shows the first line if category is employee, or it shows the second line for all other categories.

You could probably do the following too, which would be close to an if statement, though I haven't tested this:

<style>
.hideInitial {display:none;}
.$FIELDVALUE(Platform)show {display: block}
</style>

<div class = "hideInitial M3show">Show for M3</div>
<div class = "hideInitial M8show">Show for M8</div>

In this case, it hides everything, and then shows the ones based on the platform.

In addition to what jraile has suggested, I've used the html capabilities of email to show/hide based on a field value. It doesn't work in all scenarios as CSS selectors are specific, but it might help.

First, I added a style section to the email:

<style>
.EmployeeOther, .ContractorAE, .ClientAE, .VisitorAE, .PublicAE {display:none;}
</style>

Then added the classes to the particular sections that I wanted to show or hide:

<span class="$FIELDVALUE(CATEGORY)AE"><b>Employee</b>: $FIELDVALUE(EMPLOYEE_AFFECTED) </span>
<span class="$FIELDVALUE(CATEGORY)Other"><b>Name</b>: $FIELDVALUE(FIRST_NAME) $FIELDVALUE(LAST_NAME) </span>

In this case, it shows the first line if category is employee, or it shows the second line for all other categories.

You could probably do the following too, which would be close to an if statement, though I haven't tested this:

<style>
.hideInitial {display:none;}
.$FIELDVALUE(Platform)show {display: block}
</style>

<div class = "hideInitial M3show">Show for M3</div>
<div class = "hideInitial M8show">Show for M8</div>

In this case, it hides everything, and then shows the ones based on the platform.

Great idea!

This looks like a great solution to my problem. I've tried it but the code pushes out as text from the html template. Am I missing something? Do I have to push it out through a text filed like jraile showed to get the style code to render? (I have tried that and it is failing).