We are pleased to announce the launch of Idea Exchange for the ITOM Platform

We are pleased to announce the launch of Idea Exchange for the ITOM Platform user community. The Idea Exchange is a web-based platform where users and practitioners like you can voice your ideas to improve the product, get feedback on your ideas, engage in dialogue with our product managers and SMEs, as well as vote on other’s ideas that you would like to see in the product.

As a community member, you can post your ideas the same way you post community messages, add comments and show support to other’s ideas by voting. The Idea Exchange replaces the current Enhancement Request (ER) process. In this early preview phase the ER process via Software Support is still accessible however, it is recommended that you use the new Idea Exchange. You’ll find that we have already seeded the ITOM Platform Idea Exchange with ideas from the existing ER system, among others. Please take a look and vote for your favorites. Don’t see your #1 idea? please add it!

This new Idea Exchange offers greater transparency than the current Enhancement Request process. It also provides visibility to what other community members are asking for, with the ability for you to show your support (votes) and help it refine. While there is no guarantee that your ideas will be accepted, Micro Focus product management will actively monitor the community and provide updates as needed. These updates are visible to all community members so, anyone can track the status of the ideas.

For more information on the submitting ideas in Idea Exchange, please review our submission guidelines and review process. Don’t have a Software Community account? See here for how to create one.

We encourage you to share your ideas, vote for your favorite ones and enhance existing ideas with your feedback and comments. Also, your feedback on the new Idea process is very welcome – please don’t hesitate to let the moderator know what you think!

Thank you!