OpenText product name changes coming to the community soon! Learn more.

Related Tips & Info
Wikis - Page

Support Tip: Operations Agent - How the ASSD information of the BIOSUUID is created on Linux and Windows

Srinivasan Narayanasamy
 
1 Likes

When you clone the system with an installed agent and remove the ASSD data, the eaagt.sysdata deletes the BIOSUUID.

Cause


  • On Windows: Hpsensor process updates the BIOSUUID configuration in XPL.

  • On Linux: The BIOSUUID gets updated in XPL/ASSD during the OA installation time. It will not be updated by hpsensor process for the reason if OA is configured as non-root user, the BIOSUUID can’t be read.


Solution
To re-create/update BIOSUUID information :

  • On Windows, restart the hpsensor process using the below command:
    ovc -restart hpsensor

  • On Linux, reconfigure the OA using the below command:
    ./oainstall.sh -c -a

Please ref;

https://docs.microfocus.com/doc/Operations_Agent/12.26/ASSSDProcessTS

Labels:

Support Tips/Knowledge Docs
Comment List
Related
Recommended

Resources

Support
Documentation
Learning Services
Partner Programs
Privacy
Compliance
Help
Company
Privacy Policy
Terms of Use
Cookies Preferences
Accessibility
Anti-Slavery Statement
Support
Contact Us
Careers
Code of Business Conduct and Ethics
The opinions expressed above are the personal opinions of the authors, not of OpenText. By using this site, you accept the Terms of Use. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.), Hewlett Packard Enterprise Company, or Micro Focus. As of January 31, 2023, the Material is now offered by OpenText, a separately owned and operated company. Any reference to the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks is historical in nature and the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks are the property of their respective owners.