Situation: Opsb Suite 23.4. BVD allows access to super admin users only. Resolution: Install patch 1 on Suite 23.4 will fix this issue.

Environment

Opsb 23.4
 

Situation

 
Users with BVD-Viewer roles can't access the BVD reports. Only super admin privileges work.
 
When checking "bvd-www-deployment" pod's log:

# kubectl logs <bvd-www-pod-name> -n <namespace> -c bvd-www-deployment

Error messages found:

1715330796.401095050,"2024-05-10T14:16:36.40109505+05:30","2024-05-10T08:46:36.400Z bvd:audit:userService [Req 326] Audit Success: User "username" was successfully authenticated.","bvd-www-deployment-84f74cbb5c-6r5fd","opsb-helm","bvd-www","worker.xxx.xx.xx"
1715330797.518100609,"2024-05-10T14:16:37.51810061+05:30","2024-05-10T08:46:37.517Z bvd:audit:identityController [Req 340] User "username" is not authorized to access resource "/v2/dataCollector/channel".","bvd-www-deployment-84f74cbb5c-6r5fd","opsb-helm","bvd-www","worker.xxx.xx.xx"
1715330797.641733952,"2024-05-10T14:16:37.641733952+05:30","2024-05-10T08:46:37.641Z bvd:audit:identityController [Req 341] User "username" is not authorized to access resource "/v2/channel/state?dashboardId=AWSComputeExecutiveSummary".","bvd-www-deployment-84f74cbb5c-6r5fd","opsb-helm","bvd-www","worker.xxx.xx.xx"

Read the knowledge article for resolution