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Knowledge Doc: How to solve alert script error problem

Raquel Winkler OpenText Employee

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8 months ago

Environment

Sitescope 2020.05

Situation

When it created a database query monitor and created an alert with the action as script, and there was no problem during normal monitoring.
Alert information:

However, when the connnect error condition is met, the alert script cannot be triggered, and an error is reported.

ALERT ERROR RESULT: Test_DoNothing.bat Failure reason:



For more detail and resolution, read the complete knowledge article

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