Environment

Operations Bridge Manager (OBM) 2022.05
SiteScope 2022.11

Situation

SiteScope was not getting the downtimes from OBM and we find the following error:

In Sitescope, Downtime.log

2023-12-06 09:03:47,793 [BAC repeated actions scheduler] (PullDowntimesFromBSM.java:57) ERROR - PullDowntimesFromBSM action: Failed to get downtimes from BSM
java.lang.NullPointerException: null
at com.mercury.sitescope.integrations.bac.BacApi.getDowntimes(BacApi.java:457) ~[ss_integration_bac.jar:?]
at com.mercury.sitescope.integrations.bac.downtime.PullDowntimesFromBSM.execute(PullDowntimesFromBSM.java:55) ~[ss_integration_bac.jar:?]
at com.mercury.sitescope.entities.actions.Action.trigger(Action.java:228) ~[ss_platform.jar:?]
at com.mercury.sitescope.platform.scheduler.ScheduleEvent.doAction(ScheduleEvent.java:73) ~[ss_platform.jar:?]
at com.mercury.sitescope.platform.scheduler.Scheduler.doAction(Scheduler.java:339) ~[ss_platform.jar:?]
at com.mercury.sitescope.platform.scheduler.Scheduler.run(Scheduler.java:293) ~[ss_platform.jar:?]
at java.lang.Thread.run(Thread.java:750) ~[?:1.8.0_345

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