Popular Tags

  • What is the performance data retention period in APM 9.51

    Hi Community , What is the data retention period for Application health, or any reports like application health , metric data , analysis reports ,App status, from reports in APM GUI is indefinite or there is time constraint like one year ?

  • How to record an upload a file use case in Vugen , because getting File not found error from bpm 9.53

    Hi Community, We have a use case to upload a document from our internal ftp site, i tried with true client web protocol , have given network share path, where i kept the required file to upload, i tried with object action step and given upload option…

  • oacore keeps on aborting in Sitescope for every 5 to 6hrs

    Hi Community, We have a Windows SiteScope which is a latest SiteScope 24.2 and latest agent 12.26 also, that we recently upgraded, After Upgrade oacore keeps on aborting for every 5 to 6hrs let us know if you any solution for this issue.

  • Open Jdk options for APM

    Hi Community, Ours is APM 9.51 with IP2 Patch Installed ,Due to some issues in our company, we are not using oracle's jdk , so we tried some open jdk's ,but the popups are the not opening in browser, so unfortunately we are not able open EUM's,downtimes…

  • OBM not closing critical event even after receiving normal events from APM

    Hi Team ours APM is 9.51 with a patch installed on it and our obm is 2022.05 with a patch installed, integration of obm and APM is via rest api policy OprEvent we are observing random failures like some times normal event is not triggering to obm, some…

  • working script getting network time out issue in bpm 9.53

    Hi Community, Working Script suddenly getting network time out Intermittently , if we check snapshot page has loaded, i have tried with increase severity and Outlier values in transaction level but no luck , as per customer requirement polling is 2hrs…

  • Sitescope directory Monitoring getting access denied

    Hi Community, Ours SiteScope is 2022.05 while running directory monitor of a linux server getting Access denied error , eventhough right permissions have been given anything to be done on SiteScope server side? or any other things to check on end node…

  • Customer has the Requirement for SiteScope to support Monitoring Azure DB Servers only

    Hi Community, we have a requirement to monitor only dB servers in azure environment i need help what are the data's to be collected and configuration to be done from azure end , i have referred this doc https://docs.microfocus.com/doc/SiteScope/2022…

  • Login Time out from Oracle DB in OBM Console

    We are facing this issue from one month we have two shared db's integrated to apm and obm below is a sample alert received in opr-gateway.log :- The event EventSyncLoadBalancerLockingDBWrapper.updateInitLock(90) - Error trying to update init lock…

  • SiteScope Support for DB2 11x monitoring

    Hi Experts, We would need Db2 version 11x monitoring for our client through sitescope but we see that it is only supported till version 10.1 . When this will be available as my customer has lots of DB2 11x machines. Thanks, Abhishek

  • Install OpsB 2020.10 with Oracle RAC db

    I am doing an installation of OBM 2020.10 (linux) with Oracle RAC database. I ran into an error while setting up and from what I see is because the ORA version is RAC. Validate the documentation and verify that I must configure the connection to the…

  • Support Tip: Containerized OpsBridge - Monitoring and alerting for certificate expiration

    The default certificates which come with the Operations Bridge Suite containerized solution have a 1 year expiration date so it is important to know when the certificates expire as is easier to replace them before they expire than afterwards. Micro…

  • APM 9.4 WINDOWS- APACHE- STOP USING HTTP:// PORT 80

    APM 9.4 WINDOWS- APACHE- STOP USING HTTP:// PORT 80 Stop APACHE web service Close the http port by commenting out the line Listen 80 in the <APM Gateway Installation Directory>\WebServer\conf\httpd.conf file. Start APACHE web service SRC: APM_940_HardeningGuide…

  • (OBR) Support Tip: slow queries or reports not running on Vertica

    1) Identify the slow query with two methods: Identify the slowest queries with specific long time duration SELECT qr.node_name, qr.user_name, qr.session_id, qr.transaction_id, qr.statement_id, qr.request_type, qr.success, qr.error_count, qr.start_timestamp…

  • (OMi) Support Tip: For planning the OMi 10.xx install/upgrade

    (OMi) Support Tip: For planning the OMi 10.xx install/upgrade, do I need to upgrade BSM - APM, SiteScope, Operations Bridge Reporter or other components at the same time? Or can this be managed in phases? The upgrade can be managed in phases. For example…

  • (OMi) Support Tip: Tool to show active sessions on Gateway Server

    The opr-support-utils command line interface (CLI) can be used to show the active sessions per Gateway Server. Location: <OMi_HOME>/opr/support/opr-support-utils.[bat|sh] Options: -showActiveSessions | -sas Lists the currently active sessions on the server…

  • (BSM) Support Tip: BPM agent 9.30 failed to register to APM 9.30

    BPM services starts successfully but when try to create a BPM instance, it fails to register with: Failed to Register bpm_bsm_comm.log file: 02/02/2017 00:43:10 ERROR [DefaultQuartzScheduler_Worker-6] [AbstractBsmApi] Failed to register instance INSTANCE_NAME…

  • (OBR) Support Tip: How to backup Vertica

    1) Create Backup Location mkdir /opt/DB/backup 2) Modify the backup folder with verticadba user chown verticadba:verticadba /opt/DB/backup/ 3) Setup Vertica backup file configuration cd /home/verticadba/ [root@server ~]# su - verticadba -c "/opt/vertica…

  • (OBR) Support Tip: OBR Collection Service runs out of memory / stops collecting

    Sometimes it becomes necessary to modify the Java options for the OBR Collection Service (HPE_PMDB_Platform_Collection). This is usually due to environmental reasons, number of nodes being polled and their responsiveness/volume of data etc. An indication…

  • (BSM) Support Tip: APM End User Monitor Location Map

    In the new Application Health view you can use the Location map to see the status of your Applications and Locations. You just need to : 1.Set BPM coordinates VIA BSM Location Manager 2.This is a report and works on offline data 3.The Map state is saved…

  • (OMi) Support Tip: Integrations Guide is now interactive

    With the release of the OMi 10.62, the format of the of the Integrations Guide has changed from a static document presenting information in serial form to an interactive guide. This approach facilitates displaying only the information needed for the specific…

  • (OBR) Support Tip: Install OBR as non-root user

    Installing OBR as non-root user. -> Log on as non-root user. -> Connect to root user using the command: su - root -> Go to the location where the OBR files are unzipped. -> Start the installation using the following command: $ ./HP-SHR_10.00_setup.bin…

  • (OBR) Support Tip : How does OBR calculate the number of used licenses?

    OBR compute license based on the node count and the licensing computation is done via the following formula: count all the nodes from k_ci_ node (A) count all the nodes from k_ci_network_node (B) count all the collection disabled nodes list from the OBR…

  • (OMi) Support Tip: Tool to operate Node/Node Group (command-line)

    The "opr-node" command-line tool can be used to do operations for node/node group. It can be used to list/add/modify/delete nodes or node groups: <OMi_HOME>/bin/opr/opr-node Default: Windows: C:\HPBSM\opr\bin Linux: /opt/HP/BSM/opr/bin Usage: opr-node…

  • (OMi) Support Tip: Cannot delete template version "Policy_name" (ID: xxx), as it is still deployed

    What to do in case the following error is generated when trying to remove a certain version of a policy: Cannot delete template version "Policy_name" (ID: xxx), as it is still deployed to Node "[CI no longer exists]" (ID: xxxx) - check for failed deployment…

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