Popular Tags

  • Need complete steps SAN monitoring with BSM from Side

    Hi Team, I need complete and details steps what steps we (BSM) need to do post configured all the storage devices with SNMP Traps to receive alerts in BSM. I have OBM console admin access . I got the storage devices list also. So here from BSM…

  • Need complete steps about SAN monitoring with Operational Bridge Manager

    Hi Team, Need complete steps about SAN monitoring with Operational Bridge Manager. I am new with this BSM , please help me how I can achieve this SAN monitoring with BSM.

  • Open Jdk options for APM

    Hi Community, Ours is APM 9.51 with IP2 Patch Installed ,Due to some issues in our company, we are not using oracle's jdk , so we tried some open jdk's ,but the popups are the not opening in browser, so unfortunately we are not able open EUM's,downtimes…

  • Multifactor based authentication application URL monitoring in APM/RUM

    Hi Team we have a requirement to monitor MFA based URL, basically flow is 1. hit the URL , 2. it redirects to Okta (our IDM provider) ,3. it sends push notification via email or to mobile , approve it , then it logs into the application can we monitor…

  • Groovy New Mail Page

    Hi Everyone, I want to create a custom action to open a new mail page with event properties. Below code could not work can anyone help about it? import java.util.List; import com.hp.opr.api.scripting.Event; import java.awt.Desktop; import java…

  • The event automation does not execute the event processing customizations

    I have the BSM tool in administration (I am unaware of the version, but to access it we need a browser with Adobe Flash Player). It's a pain in the ass. Event automation does not run in the tool, specifically the event processing customizations. They…

  • APM SLM - Recalculation fails for SiteScope based SLA

    I made several attempts to set up an SLA in APM (ver. 9.51 IP1) based on a service monitored by SiteScope. Everytime I start the SLA it goes into state "Failed Recalculation". The used service is quite simple: InfraService -> usage BusinessApp ->…

  • Load balancer KeepAlive Test on OBM GW Servers

    Hello Experts, We have installed OBM 2020.10 GW servers on Linux behind a load balancer and we did a test to check the Status of Web Data Entry (WDE) by sending the string GET /ext/mod_mdrv_wrap.dll?type=tes t, we got the String " Web Data Entry is…

  • APM 9.50 - App Overview does not display any data

    Hi all, When running an APM environment (Application Performance Management 9.50.81, build 73), I have had the problem for about 10 days that I no longer see data in the App Overview (APM_DB_Err.Screenshot02_AppOverview.png, APM_DB_Err.Screenshot03_AppOverview_Month…
    • APM_DB_Err.Screenshot01_Dashboard.png
    • View

  • BSM 9.25 DB connection problem

    For some reason we migrate our Oracle DB to the new server. We got follow problem: our Oracle server is set to minimum client version as 11, but BSM 9.25 client connection version is 8. Is it possible to set client version for mercury oracle driver or…

  • (APM/BSM) Support Tip:Increase of HornetQ data in DPS after failover

    APM 9.40 - After switching between DPS server HornetQ data start growing too much, only workaround is to stop HornetQ and perform HornetQ data cleanup procedure 1. Stop HornetQ 2. Delete Passive DPS HPBSM\HornetQ\data folder 3. Start HornetQ RnD is working…

  • Out of memory error for wde in BSM

    Hi Experts, I have observed that WDE of BSM(v 9.26) frequently goes down. I checked the logs and below is the snippet of error in wde_boot log. 2018-02-21 07:16:45,162 - Feb 21, 2018 7:16:42 AM org.hornetq.utils.OrderedExecutorFactory$OrderedExecutor…

  • Steps to add a GW in existing BSM setup

    Hi Experts, I have a BSM 9.26 environment(2 GW 1 DP) working with LDAP authentication.BSM url is loadbalanced one distributing traffic over both gateways .Our data collectors have increased and GW memory getting maxed out. So i am planning to add third…

  • Site Scope Online Expert day is now live Feb 14th. Challenge our experts.

    Hi all, The SiteScope online expert day is live. See here for more details: https://community.softwaregrp.com/t5/Application-Perf-Mgmt-BAC-BSM/Feb-14th-SiteScope-Online-Expert-Day/td-p/1630076 Greetings, Bill

  • SiteScope is shutting down, monitor still running getting error in sitescope 11.33

    Hi All, i am getting below error on perticular srever. Error Log:- 018-01-15 21:44:05,458 [ShutdownThread at Mon Jan 15 21:44:05 IST 2018] (SiteScopeGroup.java:1047) WARN - SiteScope is shutting down, monitor still running, VM-MUM-SDC-MT-APP01_10.2.11…

  • (BSM) Support Tip: No colors on BSM dashboard after SiS upgrade

    If you are not able to see colors on BSM dashboards after upgrade SiS to a version 11.33 or newer this could be related to the *.py files used on BSM, check bac_integration.log on SiS side for a message like "Fail to run main topology agent" and at the…

  • Need help with filesystem monitoring on Windows 2008 r2 server

    Hi, I need to monitor the CI_resolver file in HPBSM\temp on gateway server for file size increase. I created a filesystem monitor in sitescope, however, the monitor does not find the file. Is there another monitor I should be using? Any help would be…

  • Upgrade BSM 9.24x to 9.26x

    Hello Expert! We would like to upgrade our current BSM9.2x to 9.26. Kindly note we are integrate below tools:- SM-9.3x uCMDB-10.10 NNMi-10.10 OMW-9.0 Sitescope-11.24 It would straight forward upgrade it will be tricky one. As mentioned above we are integrated…

  • BSM dashboard for AWS monitor (from sitescope)

    With newer viersions of sitescope, support for AWS has been added. But it doesn't appear that in APM 9.40 has any OOTB dashboards for the metrics that the sitescope monitor collects. Are there any patches or plans for getting these data into a single…

  • Migration BSM and SiteScope to AWS Cloud

    Hi Team, Presently we are using HP BSM 9.25 and Sitescope 11.24. The applications are currently hosted on internal servers. We are exploring the possibility of migrating HP BSM and SiteScope to AWS cloud. we need the information for below: Do we recommend…

  • (BSM) Support Tip: Configure Periodic Purging Frequency

    Downtimes can be purge based on how long ago the downtime was completed. By default, periodic purging is active and the time period from which completed downtime should be purged is 1095 days. Periodic purging will run, by default, every 7 days. This…

  • deployPackage fails for sitescope.zip content pack

    Hi All, I'm upgrading Sitescope from 11.33 to 11.40. I am migrating to a new server so this is a fresh sitescope 11.40 installation which I will use configuration tool to export and then import the 11.33 configuration into 11.40. Sitescope is integrated…

  • No data for a month in SLM, yet there's data in the KPI

    One of our SLAs based on a Sitescope monitor is displaying no data for the past month even though we can see data in the KPI in Service Health. That same SLA has data for the current month. I've tried recalculating the SLA for the past month, but it still…

  • SiteScope script Monitor

    Hi All, I am trying to develop a SiteScope monitor that counts total number of specific processes running on 3 servers. I tried some solutions but I think the most reliable one is "Script monitor" so I developed the below script: #!/bin/bash server1=…

  • Issue HornetQ after BAC_009006

    Hi all, We have an issue after typical installation 9.26 (BAC_009006). The installation wasa succesfull but trying to start we have encountered this following log issues and we cannot start the BSM. This is what we found in nanny_all.log: 2017-10-20 12…

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