Check the handlers for the IIS.

Also mention what handlers are enabled currently for the website.

Regards,

kumaran dp

1. Stop BSM.
2. Open the cmd prompt.
3. Go to the %topaz_home%\dat folder.
4. Run iisremoveconfig.bat.
5. Run iisconfig.bat
6. Restart BSM

Since IIS uses the process identity to load and run an ISAPI Filter, it means that the process identity failed to have ACL to load the ISAPI Filter DLL. For IIS6 in worker process isolation mode, the process identity is configurable and is at least a member of the IIS_WPG group

Also Checked permissions of the file isapi_redirect.dll, shows
Administrators (<hostname>\Administrators)
SYSTEM
 
On my (working) system there also is
Users (<hostname>\Users) with Users : Read & Execute

Changed that, now the filter loads.
Restarted IIS and BAC

Revert in  case you face any issue

.

Hello Parkar and Rajasekhar,

I performed the above requested steps and still I ge tthe same error.

HTTP Error 500.0 - Internal Server Error Calling LoadLibraryEx on ISAPI filter "I:\HPBSM\bin\IIS\isapi_redirect.dll" failed

I also cleared my cache and still get same error.

Im running IIS 7.5

Anything else I cna check or any ideas on how to resolve this?

Thanks in advance.

Can you attach the supervisor log to see where it is having an issue. Also check that IIS is running without any issue. You can check System/Application event logs to see if IIS is starting fine when you try to restart IIS service. If it seems to that IIS is corrupted, you can stop BSM service and re-install IIS and then run the above config mentioned.

Can you attach the supervisor log to see where it is having an issue. Also check that IIS is running without any issue. You can check System/Application event logs to see if IIS is starting fine when you try to restart IIS service. If it seems to that IIS is corrupted, you can stop BSM service and re-install IIS and then run the above config mentioned.

Can you attach the supervisor log to see where it is having an issue. Also check that IIS is running without any issue. You can check System/Application event logs to see if IIS is starting fine when you try to restart IIS service. If it seems to that IIS is corrupted, you can stop BSM service and re-install IIS and then run the above config mentioned.

Make sure you have all the IIS7 roles installed

Here is all the IIS7 roles required for BSM:

ISAPI Extensions; ISAPI Filters; IIS Management Scripts and Tools.

Danny Wang

Make sure you have all the IIS7 roles installed

Here is all the IIS7 roles required for BSM:

ISAPI Extensions; ISAPI Filters; IIS Management Scripts and Tools.

Danny Wang

Make sure you have all the IIS7 roles installed

Here is all the IIS7 roles required for BSM:

ISAPI Extensions; ISAPI Filters; IIS Management Scripts and Tools.

Danny Wang