Hello there,

The management pack is from 2019, so I don't know if it's been tested recently.  However, I can see in your screen shots that policies have automatically been deployed.

Checking Installation:

Please ensure you followed all teh steps in the installation guide, including adding the package to UCMDB and enabling the enrichment rule in UCMDB as described on page 6 of the User Guide. 

UCMDB:

- Please check there is a UCMDB query called "Nodejs_Topology" (cmd.exe > ovpolicy -list).

Discovery:

On the managed node:

- Please check if there any error messages in %ovdatadir%\log\System.txt? Anything else related in  %ovdatadir%\log\ (e.g. start cmd.exe and "cd" to %ovdatadir%\log\.  Next please run "findstr /s /i nodejs *" and look anything that is returned.

- The discovery policy, and it runs throughout the day every odd hour (1,3,5,7,9,11,13,15,17,19,21,23).

- Please make sure service discovery policy "Discovery Policy for application Nodejs" has been deployed.  It's this policy that does the discovery.

- Please check all the files in %ovdatadir%\conf\agtrep to see if they have anything NodeJs related.

On the OBM server:

- On the OBM GW servers, please check on all GWs %ovdatadir%\shared\server\log\OvSvcDiscServer.log to see if you can see anything Nodejs related? 

I hope this helps.

Did you manage to get this working?

Hello Duncan, sorry for the late response,

About the installation, the package is on the UCMDB and the enrichment rule is enabled:

ovpolicy -list on DPS server does not appear to have the Nodejs_Topology query when I execute ovpolicy -list.

But then, when I looked through the logs I found the next messages:

It appears to be a problem with the MP's compatibility. I'm using it on a Windows Server, which is confusing, as the user guide states it is compatible with Linux and Windows OS.

Thank you for your time and comment on this post.

Greetings.

Hello there,

I checked the perl modules and this tells the story: NodeJSCollector.pm shows the source of the "ERROR: Nodejs MP is not supported on non Linux OS" log file entry:

sub prereqCheck()

{

                 my $self        = shift;

                if ($^O !~ m/linux/i)

    {

        $self->log($self->INFO, "ERROR: Nodejs MP is not supported on non Linux OS.");

        return 1;

    }

    # Supported OS Architecture.

    my $osArch=`uname -m`;

    chomp $osArch;

    if($osArch ne "x86_64")

    {

        $self->log($self->INFO, "ERROR: Nodejs MP supports Linux x64 platform.");

        return 1;

    }

                return 0;

}

Where if ($^O !~ m/linux/i) means:

$^O is the variable in Perl that contains OS name of the system where the script is running - for example Linux is "linux", and Windows would be "MSWin32".

!~ means "does not match"

m/linux/i is a case insensitive match for the string linux.

This is because elsewhere in the script, it runs commands like:

                my @psoutput = `ps aux| grep $nodepid| grep -v grep`;

Which are unix commands.

The “Operations Bridge Manager for Linux and Windows® operating systems” means that it can be installed on Linux or Windows OBM systems.  I understand this may not be that clear.

Sorry, I don't think it's gonig to work without some changes.

All the best.

Hello again Duncan, 

Thank you for the follow-up and the explanation of the code validation, now it makes more sense why it doesn't run properly.

Greetings!