Browse by Tags - Operations Orchestration Tips - OpenText Operations Orchestration

Knowledge Doc: An issue with API call for creating a new LDAP configuration

Raquel Winkler

This article mentions the steps to solve an issue when API call is used to create a new LDAP configuration. Environment Operation Orchestration Situation In Operation Orchestration (OO) it fails when the API call is used to create a new LDAP…
- 2 months ago
- OpenText Operations Orchestration
- Operations Orchestration Tips
Knowledge Doc: Warning messages seen in OO execution log

Raquel Winkler

This article explains the OO message "WARN - The configured limit of 1,000 object references was reached while attempting to calculate the size of the object graph." Environment Operation Orchestration Situation Sometimes Operation Orchestration…
- 2 months ago
- OpenText Operations Orchestration
- Operations Orchestration Tips
Knowledge Docs: OO upgrade getting stuck in configuring central step

Hung Hoang Bao

Environment: Original version: OO 2020.08 Target version: OO 2022.11 or 2023.05 Situation: 1. In the command prompt, the Operations Orchestration (OO) upgrading process gets stuck in the step: 2. In the upgrade log, It is seen that…
- 4 months ago
- OpenText Operations Orchestration
- Operations Orchestration Tips
Knowledge Doc: Unable to connect OO Workflow Designer SCM to Git Repository

Raquel Winkler

Environment Operations Orchestration Situation After upgrade Operations Orchestration (OO) Designer from 2020.08 to 2022.11 the SSH SCM Designer connection to Git repository does not work. When clicking the "Verify" button, the operation stays continuously…
- 4 months ago
- OpenText Operations Orchestration
- Operations Orchestration Tips
(OO) Support Tip: HF_2183073_2182809_2177347

Sam LIU

The following issues in OO designer can be fixed by applying HF_2183073_2182809_2177347. The SCM checkout action in designer corrupts the local branch and workspace. The SCM checkout action in designer causes the system properties file invalid. …
- 5 months ago
- OpenText Operations Orchestration
- Operations Orchestration Tips
Knowledge Doc: 3rd party Pen test attestation DAST assessment in OO

Raquel Winkler

Environment Operation Orchestration Situation OpenText retains the services of Palantir Security to perform Application Penetration Testing for OpenText products, including Operation Orchestration (OO). For Resolution, please refer to the complete…
- 5 months ago
- OpenText Operations Orchestration
- Operations Orchestration Tips
Knowledge Doc: OO Operation failed due to incorrect dll version of MS Exchange Webservice

Raquel Winkler

Environment: Operations Orchestration 2023.05 Situation: Operations Orchestration (OO) operation failed to execute From the execution.log, the following details are seen: 2024-07-08 18:39:11,652 [1_WorkerExecutionThread-16_3758200741]…
- 6 months ago
- OpenText Operations Orchestration
- Operations Orchestration Tips
(OO) Support Tip: Running a .NET operation using an OO RAS

Sam LIU

To run a .NET operation a Windows OO RAS must be installed.
- 6 months ago
- OpenText Operations Orchestration
- Operations Orchestration Tips
(OO) Support Tip: How to view detailed version and system information on OO Workflow Designer

Shuichi SATO

You can view a detailed version number and system information on OO Workflow Designer by logging on to Designer and then accessing the following URL: https:// <OO Workflow Designer hostname>:<port number>/oo-designer/reports/sysinfo This page…
- 7 months ago
- OpenText Operations Orchestration
- Operations Orchestration Tips
(OO) Support Tip: Running OO without APLS

Sam LIU

Only with node-based license model customers can run OO without using APLS.
- 7 months ago
- OpenText Operations Orchestration
- Operations Orchestration Tips
Using a flow trigger script, has anyone found a clean way of enriching NNMi incidents with flow data without the incident been registered

Rafael Segura

For most flows, what we are doing is letting NNMi or NA detect incidents such as threshold violations, config changes, etc... and then have NNMi trigger a flow when the incident turns to the "registered" lifecycle with an action through a script, the…
- 7 months ago
- OpenText Operations Orchestration
- Operations Orchestration Tips
(OO) Support Tip: Time varies to run OO DB Maintenance CP

Sam LIU

It is noticed that sometimes it takes long time to run the stored procedure in the CP, while it takes much less time sometimes. It is because that it takes longer time to run the procedure when the index fragmentation percentage is high. Furthermore…
- 7 months ago
- OpenText Operations Orchestration
- Operations Orchestration Tips
Knowledge Doc: What CN and Subject Alternative Name (SAN) are registered in the self-signed certificate for Central generated during the installation?

Chris Seamons

The self-signed certificate generated during the installation of Central usually registers the canonical host name obtained from the Java environment in CN. And the IP address associated with NIC and the canonical host name are set in SAN. Environment…
- 6 months ago
- OpenText Operations Orchestration
- Operations Orchestration Tips
(OO) Support Tip: 'Permission denied' when executing apply-upgrade

Shuichi SATO

The apply-upgrade script is required to execute to upgrade your OO components but it may fail on a Linux node due to the 'Permission denied' error like below: # cd < OO_HOME > /upgrade/24.1.1/bin # ./apply-upgrade ./apply-upgrade: line 3: ../java…
- 8 months ago
- OpenText Operations Orchestration
- Operations Orchestration Tips
(OO) Support Tip: Upgrade RabbitMQ 3.12.x

Sam LIU

RabbitMQ 3.12.x have been certified for Operations Orchestration 24.1 and 24.1.1. With other versions of OO, users cannot just upgrade RabbitMQ 3.12.x without upgrading other components of OO.
- 8 months ago
- OpenText Operations Orchestration
- Operations Orchestration Tips
(OO) Support Tip: Fixes for CVEs in OO patch 24.1.1

Sam LIU

Besides mentioned in https://portal.microfocus.com/s/article/KM000028669?language=en_US , the following CVE's are related to Apache Tomcat, where the fix exists in 24.1.1 release too. https://nvd.nist.gov/vuln/detail/CVE-2023-42795 https://nvd.nist…
- 8 months ago
- OpenText Operations Orchestration
- Operations Orchestration Tips
Knowledge Doc: Multibyte characters such as Japanese characters are garbled when the run log in CSV format is opened in Excel

Chris Seamons

An exported OO run log file in CSV format is encoded in UTF-8 without BOM(Byte Order Mark) and there are some applications like MS Excel that display garbled multibyte characters. Environment Operations Orchestration (OO) Situation For troubleshooting…
- 6 months ago
- OpenText Operations Orchestration
- Operations Orchestration Tips
Knowledge Doc: Settings of OO logs

Chris Seamons

Configure the size and copies of the OO log files. Environment Operations Orchestration 2019.07 and above Situation When it reaches the configured number of copies and the maximum size, the Operations Orchestration (OO) log files will be overwritten…
- 6 months ago
- OpenText Operations Orchestration
- Operations Orchestration Tips
(OO) Support Tip: OO 24.1.1 patch

Shuichi SATO

OO 24.1.1 patch has been released. The patch also includes fixes for several vulnerabilities. For more information on this patch, see the release notes below. OO 24.1.1 Release notes https://docs.microfocus.com/doc/Operations_Orchestration…
- 9 months ago
- OpenText Operations Orchestration
- Operations Orchestration Tips
(OO) Support Tip: python operations in OO Studio

Sam LIU

Can a python operation run in Studio? No, this is not possible to run a python operation in Studio. Python operations are available only in Cloudslang language, which cannot be authored within Studio.
- 9 months ago
- OpenText Operations Orchestration
- Operations Orchestration Tips
(OO) Support Tip: OO installer temp folder location

Sam LIU

Before version 24.1, OO installers use the OS default temporary folder \user\appdata\local\temp (Windows) or /tmp (Linux) to unpack and execute the necessary files for OO installation. Starting with OO 24.1, it's possible to change the temporary folder…
- 9 months ago
- OpenText Operations Orchestration
- Operations Orchestration Tips
(OO) Support Tip: Operations that integrate with OBM/OMi may return garbled multibyte characters.

Shuichi SATO

When executing some OO operations from an OO flow to integrate with OBM(OMi), multibyte characters returned from OBM(OMi) may be garbled on the OO side. Those operations are included in the OpenText Solutions CP(AFL) or Micro Focus Solutions CP(AFL…
- 10 months ago
- OpenText Operations Orchestration
- Operations Orchestration Tips
(OO) Support Tip: RAS stops after KeepAlive recovery

Sam LIU

In OO 2023.05 and 24.1, if an RAS fails to communicate with Central and the keepAliceFailCount hits 5 an internal recovery is initiated. That could lead to a JVM restart because of exit code: 75. Open a support ticket asking for a hotfix. Hotfixes…
- 10 months ago
- OpenText Operations Orchestration
- Operations Orchestration Tips
(OO) Support Tip: Central and RAS not reconnected automatically

Sam LIU

In OO 2023.05 when connection between Central and RAS is disconnected and reconnected sometime later, RAS is flagged as offline in the central topology and not connecting back automatically. Open a support ticket asking for HOTFIX28680.
- 10 months ago
- OpenText Operations Orchestration
- Operations Orchestration Tips
(OO) Support Tip: Designer HTTP response error

Sam LIU

After update Java version due to Daylight saving, customer isn´t able to make a debug from 2022.11 OO Designer. Open a support ticket asking for HOTFIX28466.
- 11 months ago
- OpenText Operations Orchestration
- Operations Orchestration Tips

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Operations Orchestration Tips

Knowledge Doc: An issue with API call for creating a new LDAP configuration

Knowledge Doc: Warning messages seen in OO execution log

Knowledge Docs: OO upgrade getting stuck in configuring central step

Knowledge Doc: Unable to connect OO Workflow Designer SCM to Git Repository

(OO) Support Tip: HF_2183073_2182809_2177347

Knowledge Doc: 3rd party Pen test attestation DAST assessment in OO

Knowledge Doc: OO Operation failed due to incorrect dll version of MS Exchange Webservice

(OO) Support Tip: Running a .NET operation using an OO RAS

(OO) Support Tip: How to view detailed version and system information on OO Workflow Designer

(OO) Support Tip: Running OO without APLS

Using a flow trigger script, has anyone found a clean way of enriching NNMi incidents with flow data without the incident been registered

(OO) Support Tip: Time varies to run OO DB Maintenance CP

Knowledge Doc: What CN and Subject Alternative Name (SAN) are registered in the self-signed certificate for Central generated during the installation?

(OO) Support Tip: 'Permission denied' when executing apply-upgrade

(OO) Support Tip: Upgrade RabbitMQ 3.12.x

(OO) Support Tip: Fixes for CVEs in OO patch 24.1.1

Knowledge Doc: Multibyte characters such as Japanese characters are garbled when the run log in CSV format is opened in Excel

Knowledge Doc: Settings of OO logs

(OO) Support Tip: OO 24.1.1 patch

(OO) Support Tip: python operations in OO Studio

(OO) Support Tip: OO installer temp folder location

(OO) Support Tip: Operations that integrate with OBM/OMi may return garbled multibyte characters.

(OO) Support Tip: RAS stops after KeepAlive recovery

(OO) Support Tip: Central and RAS not reconnected automatically

(OO) Support Tip: Designer HTTP response error

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