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  • Upgrading AWS EKS Version on Optic Data Lake

    Hi Team, We are currently running Optic Data lake version 2022.11 on our AWS environment. The EKS version that we are currently on is going to be end of life soon and we would have to upgrade to a later supported version. My question is whether we can…

  • NOM OPTIC 23.4 Installation Error - image-set.json file not found

    We are trying install the NOM package for OMT 23.4. We ran the generate_download_bundle.sh script using the tgz files from the software downloads site. We tried two different tar files and got the same result with each. Doing several iterative "untars…

  • How to Change the IdM host in NNMi?

    How to Change the IdM host in NNMi: Use case, previously there was an oldserver.masked.org used as Performance Troubleshooting only container, now we want to replace that with an Optic Solution hosted on newserber.masked.org how can we configure that…

  • Installation of HPNA 24.1 on cloud

    Hi Team, We would like to install HPNA version 24.1 on Azure servers. We have planned for HPNA architecture with 4 cores with Horizontal scalability. Can someone please help me ,weather we can use DB managed service from Azure(oracle 19c). !)Can I install…

  • NNMi SNMP Context Polling

    NNMi version 23.4 We are an ISP using Cisco ASR9Ks that have many VRFs and Bridge Domains configured. Currently we have not defined snmp context names and mapped them to community strings for the VRFs and bridge domains because it requires a lot of…

  • Change Network device IP address

    Hello Team, We have NNMI 2022.11 classic on windoes server 2019. we have few Network nodes which is alredy under monitoring. Now few nodes IP has changed on Network devcies leval. but we want to change in NNMi level without deleting nodes. can…

  • Generate devices availbility & interface availibility reports

    Hello, We have recenrtly deployed NOM 2022.11 with intergration Classic NNMi. we have 1 is for master 3 is for worker, 3 is for Vertica Database. We want to genetrate nodes avaibality & interface link utlilization report from NOM BVD console…

  • Generate devices availbility & interface availibility reports

    Hello, We have recenrtly deployed NOM 2022.11 with intergration Classic NNMi. we have 1 is for master 3 is for worker, 3 is for Vertica Database. We want to genetrate nodes avaibality & interface link utlilization report ffrom NOM BVD console…

  • NNMi Calculation of reduction of SNMP polling from 5 minutes to 1 minute

    Hi experts, Are there more references and calculation values we can use to understand the impact on the capacity of an NNMI machine for the following scenario: reducing SNMP polling from 5 minutes to 1 minute? Any advice and information is welcome…

  • Network Operations management zero level

    I need a documentations for NOM solution to be able to understand the solution from scratch to start implementing and administration of the solution in my network

  • How to renew only the NNMi certificate in the container

    The environment NNMi 2022.05 on Linux OMT 2022.05 on Linux Vertica on Linux customer renewed only the NNMi PKI certificate and tried to replace/redeploy the NNMi certs trough the Aoo-Hub, but get's this error message, how can this be solved-or…

  • NOM Network Automation CLI Output Filtering Like Grep

    Hi, We are working with NOM Network Automation where we can access the CLI. I would like to know how to filter the output of CLI commands like you do with grep on unix systems. Thank you in advanced. Greetings, Bob

  • Command to check on auto deletion

    Hi Experts, I am having NNM 2021.05 and often i observe that nodes get deleted automatically and team again adds to NNM. Is there any command to check on the node deletion as to how many devices got removed and if we get the timestamp it will be really…

  • ITOM_COVID-19_Response_Solution and ITOM practitioner stream metrics from NNMi to BVD

    Hello. We dont have the fully concept of the article installed, but NNMi classic and BVD. https://docs.microfocus.com/doc/Network_Node_Manager_i/2019.05/PN/Practitioner_notes Im looking for the dataformat of the sqlquery, an example line to convert…

  • SSL error during integration with NOM classic and OPTIC DL

    Hello fols, I have deployed OMT 2022.11 on rhel 7.9 with external vertica database. I deployed NOM chart via apphub console. & tried to Configure AppHub parameters but getting below error under Applications page . An unexpected error occurred…

  • NOM integrate with SMAX for Change Approval

    Hi Expert, I would like to ask can NOM integrate with SMAX for Change Approval when there is change request for network Devices.

  • Update device software using SCP

    Hello, I 'm trying software update via SCP and the task failed. AS you can see SCP to device was succeeded and file is copied (verified the file on device). Then NA is running a SCP from device to NA again; what is the need of this step? Please…

  • How to enable help option in NNMi Dashboards ?

    I'm not able to access help option from nnmi dashboards. Could someone help on the same. Please see attached snapshot.

  • BVD Query for generating a custom report

    Hi, I am using NOM 2022.05 with BVD and the prebuilt dashboards. However, the dashboards are not sufficient and I need to create a custom dashboard, somewhat similar to the Node Availability dashboard. The new dashboard should look like the following…

  • NNM Custom Poller missing some results

    Hello, I'm trying to figure out why these MIB expressions are not returning values? (i.e. Temp, Self Test, Runtime) I can successfully view the Temp etc using the MIB browser. I've recreated the collection and policy but get the same issue. I…

  • Network Automation and BVD Integration

    Hi all, I am integrating non-containerized NNMi and NA, i.e. mixed mode (version 2022.05) with BVD to preview data on it. NNMi and NA anre integrated already, and the NNMi integration with BVD to push data is successful and I can view NNMi data in BVD…

  • NOM OPTIC push frequency

    Hi All, I'm using NNMi in classic and I push my data to a shared OPTIC DL in my OBM suite. I'm looking for the push frequency for all table from nnmi to OPTIC. I had a issue in my communication between both server and after solve the issue, only…

  • NNMi Prerequiste - vCPU to Physical CPU

    Hi Team, In NNMi installation sizing doc, it is mentioned as 16 Core. Is this physical or virtual CPU? Also can you confirm virtual to physical CPU converstion.

  • Warning logs in itom-prometheus-operator pod: "failed to get CA: RIC_ca.crt key in configmap public-ca-certificates not found"

    In a NOM containerized deployment (2021.11 Patch 3), there is following active alert generated by Prometheus: Labels State Active Since Value alertname=PrometheusOperatorRejectedResourcescontainer=prometheuscontroller=prometheusendpoint…

  • NNMi/NOM SOAP question (getIncidents)

    Hi, I'm using SOAP to get certains incidents from NNMi. We have custom cias in some Nodes and I want to filter using those values. Is there a way to add a filter by cias? Example: NodeName: querynode cia: cia.ToolID (I need to filter by this value…

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