NNMi classic 24.2 install fails on RedHat 7 with imbedded postgres DB

Thanks in advance..

The install fails to create the postgres DB.  I think its related to encryption algo.

I am trying the silent install with the ovparams file in /tmp with "nnm.install.hwSupportsRNG=false"

to turn of FIPS but I am not convinced it is working.

Question:  Is there a way to confirm the install is not using FIPS or any other thoughts?

  • 0

    I have the same problem on Oracle Linux 9.4. My searches led me to the insufficient entropy problem.
    NNMi failures in FIPS mode due to entropy insufficiency - Network Node Manager i (microfocus.com)

    As of now, I am also looking for a solution. Dear support service we need help in solving this problem.

    nnmaction                -  NOT_RUNNING    Exit on signal 17 Exit(1)

  • 0   in reply to 

    Hello Oleksandr,

    maybe the nnmaction error is not related to entropy as there is a hotfix available, which solved my problem with "exit 17": After upgrading to NNMi 24.2, nnmaction is not running (microfocus.com)

    HTH and best regards

    Allessandro



    Allessandro Soloperto
    ITC GmbH - Senior Consultant
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    I have another error in log. But i contact with support. thank you.

    Jun 26, 2024 11:44:34.797 AM [ThreadID:1] CONFIG: null init: Logging Handler initialized to log to file pattern: "/var/opt/OV/log/nnm/public/incidentActions.%g.%u.log" up to a limit of 5 files of 0.1 MB each. Append to log until full:"false".
    Jun 26, 2024 11:44:34.805 AM [ThreadID:1] FINE: com.hp.ov.nms.events.action.log.ActionLogger createActionServer: Entering createActionServer()
    Jun 26, 2024 11:44:35.029 AM [ThreadID:1] SEVERE: com.hp.ov.nms.events.action.log.ActionLogger createActionServer: Failed to get port number from /var/opt/OV/nmsas/public/actionServer.port due to java.io.FileNotFoundException. Port lock file not found : java.io.FileNotFoundException: Port lock file not found
    at com.hp.ov.nms.events.action.server.ActionServer.createActionServer(ActionServer.java:221)
    at com.hp.ov.nms.events.action.server.ActionServer.main(ActionServer.java:342)

    Jun 26, 2024 11:44:35.030 AM [ThreadID:1] INFO: com.hp.ov.nms.events.action.log.ActionLogger : Will try to read /var/opt/OV/nmsas/public/actionServer.port file again after 45 seconds
    Jun 26, 2024 11:45:20.031 AM [ThreadID:1] SEVERE: com.hp.ov.nms.events.action.log.ActionLogger createActionServer: Failed to get port number from /var/opt/OV/nmsas/public/actionServer.port due to java.io.FileNotFoundException. Port lock file not found : java.io.FileNotFoundException: Port lock file not found
    at com.hp.ov.nms.events.action.server.ActionServer.createActionServer(ActionServer.java:221)
    at com.hp.ov.nms.events.action.server.ActionServer.main(ActionServer.java:342)

    Jun 26, 2024 11:45:20.031 AM [ThreadID:1] INFO: com.hp.ov.nms.events.action.log.ActionLogger : Will try to read /var/opt/OV/nmsas/public/actionServer.port file again after 45 seconds
    Jun 26, 2024 11:46:05.032 AM [ThreadID:1] SEVERE: com.hp.ov.nms.events.action.log.ActionLogger createActionServer: Failed to get port number from /var/opt/OV/nmsas/public/actionServer.port due to java.io.FileNotFoundException. Port lock file not found : java.io.FileNotFoundException: Port lock file not found
    at com.hp.ov.nms.events.action.server.ActionServer.createActionServer(ActionServer.java:221)
    at com.hp.ov.nms.events.action.server.ActionServer.main(ActionServer.java:342)

    Jun 26, 2024 11:46:05.032 AM [ThreadID:1] INFO: com.hp.ov.nms.events.action.log.ActionLogger : Will try to read /var/opt/OV/nmsas/public/actionServer.port file again after 45 seconds
    Jun 26, 2024 11:46:50.033 AM [ThreadID:1] SEVERE: com.hp.ov.nms.events.action.log.ActionLogger createActionServer: Failed to get port number from /var/opt/OV/nmsas/public/actionServer.port due to java.io.FileNotFoundException. Port lock file not found : java.io.FileNotFoundException: Port lock file not found
    at com.hp.ov.nms.events.action.server.ActionServer.createActionServer(ActionServer.java:221)
    at com.hp.ov.nms.events.action.server.ActionServer.main(ActionServer.java:342)

    Jun 26, 2024 11:46:50.034 AM [ThreadID:1] INFO: com.hp.ov.nms.events.action.log.ActionLogger : Will try to read /var/opt/OV/nmsas/public/actionServer.port file again after 45 seconds
    Jun 26, 2024 11:47:35.035 AM [ThreadID:1] SEVERE: com.hp.ov.nms.events.action.log.ActionLogger createActionServer: Failed to get port number from /var/opt/OV/nmsas/public/actionServer.port due to java.io.FileNotFoundException. Port lock file not found : java.io.FileNotFoundException: Port lock file not found
    at com.hp.ov.nms.events.action.server.ActionServer.createActionServer(ActionServer.java:221)
    at com.hp.ov.nms.events.action.server.ActionServer.main(ActionServer.java:342)

    Jun 26, 2024 11:47:35.035 AM [ThreadID:1] INFO: com.hp.ov.nms.events.action.log.ActionLogger : Will try to read /var/opt/OV/nmsas/public/actionServer.port file again after 45 seconds
    Jun 26, 2024 11:48:20.035 AM [ThreadID:1] FINE: com.hp.ov.nms.events.action.log.ActionLogger createActionServer: Exiting createActionServer()
    Jun 26, 2024 11:48:20.036 AM [ThreadID:1] SEVERE: com.hp.ov.nms.events.action.log.ActionLogger : Failed to initalize the action server

  • 0   in reply to 

    I think, that there are other knowledge base articles about that.



    Allessandro Soloperto
    ITC GmbH - Senior Consultant
    If this answered your question, please mark it as "Suggest as Answer" or "Verify as Answer".
    If you found this response useful, please give it a "Like".

  • 0 in reply to 

    There used to be an issue with folder permissions with public folder could you check if that's the case. I don't have the KB doc handy but there are number of KB docs about the public folder issue. Process cannot write the lock/pid file in that folder and due to that other process cannot find this file and fails.

  • 0 in reply to 

    I found this article about temp and public folders. But I have no problem with that. I have a clean system and freshly installed nnmi. Currently, I have created a case, I am waiting for a response. If there is something interesting, I will share.

  • 0 in reply to 
  • 0 in reply to 

    I saw this article, this is a not my variant. But thank you :)

  • 0 in reply to 

    my issue seems to be with the creation of the embeded postgres db.  I get 

    object manager name: nmsdbmgr
    state: NOT_RUNNING
    PID: -
    last message: -
    exit status: Exited on signal 6, core dumped.

    -----------------------------------------------------------------------------------------

    the initdb.log shows

    fips.c(145): OpenSSL internal error, assertion failed: FATAL FIPS SELFTEST FAILURE
    Aborted (core dumped)

    -------------------------------------------------------------------------------------------------------

    running a silent install without fips does the same thing... but it looks like the ovinstallparams file gets overwritten in tmp

    setting the flag back to TRUE.

  • 0 in reply to 

    Can you provide exact  OS version and other configuration(memory and number of CPU)