Cybersecurity
DevOps Cloud
IT Operations Cloud
The execution of the task plan in service request depends on the itom-xruntime-platform-offline pod.
Hybrid Cloud Management X
In Hybrid Cloud Management X (HCMX) after a request is created through Amazon AWS Compute Advanced (CloudSlang) offerings, the task plan shows that the Deploy service is always in progress.
There was a job to proceed DND scheduler running in platform-offline pod that was not up.
For resolution, please read the complete knowledge article.