Environment

Server Automation (SA) 24.1 with rollup 24.1.003 applied.
Operations Orchestration (OO) content for Server Automation 3.0.0

The problematic operation is "Get Windows Patch VOs", here is the path:

Situation

The operation fails with READ_PERSISTENCE_ERROR

Here is the full stack trace from Operations Orchestration Studio:

{exception=AxisFault

faultCode: {http://schemas.xmlsoap.org/soap/envelope/}Server.userException

faultSubcode:

faultString: org.xml.sax.SAXException: Invalid element in com.opsware.sas241.pkg.windows.WindowsPatchVO - cves

faultActor:

faultNode:

faultDetail:

{http://xml.apache.org/axis/}stackTrace:org.xml.sax.SAXException: Invalid element in com.opsware.sas241.pkg.windows.WindowsPatchVO - cves

at org.apache.axis.encoding.ser.BeanDeserializer.onStartChild(BeanDeserializer.java:258)

at org.apache.axis.encoding.DeserializationContext.startElement(DeserializationContext.java:1035)

at org.apache.axis.message.SAX2EventRecorder.replay(SAX2EventRecorder.java:165)

at org.apache.axis.message.MessageElement.publishToHandler(MessageElement.java:1141)

at org.apache.axis.encoding.DeserializerImpl.startElement(DeserializerImpl.java:369)

at org.apache.axis.encoding.ser.BeanDeserializer.startElement(BeanDeserializer.java:154)

at org.apache.axis.encoding.DeserializationContext.startElement(DeserializationContext.java:1048)

at org.apache.axis.message.SAX2EventRecorder.replay(SAX2EventRecorder.java:165)

at org.apache.axis.message.MessageElement.publishToHandler(MessageElement.java:1141)

at org.apache.axis.message.RPCElement.deserialize(RPCElement.java:236)

at org.apache.axis.message.RPCElement.getParams(RPCElement.java:384)

at org.apache.axis.client.Call.invoke(Call.java:2467)

at org.apache.axis.client.Call.invoke(Call.java:2366)

at org.apache.axis.client.Call.invoke(Call.java:1812)

at com.opsware.sas241.pkg.windows.WindowsPatchServiceEndpointSoapBindingStub.getWindowsPatchVO(WindowsPatchServiceEndpointSoapBindingStub.java:3840)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:498)

at com.opsware.pas.content.commons.util.reflection.ReflectionUtil.invokeMethod(ReflectionUtil.java:173)

at com.opsware.pas.content.commons.util.reflection.ReflectionUtil.invokeMethod(ReflectionUtil.java:193)

at com.opsware.pas.content.commons.util.reflection.interfaceReflection.SimpleProxyWrapper$InterfaceInvocationHandler.invoke(SimpleProxyWrapper.java:107)

at com.sun.proxy.$Proxy314.getWindowsPatchVO(Unknown Source)

at com.opsware.content.actions.sas.PatchService.windows.WindowsPatchServiceWrapper.getWindowsPatchVO(WindowsPatchServiceWrapper.java:79)

at com.opsware.content.actions.sas.PatchService.windows.WindowsPatchServiceWrapper.getWindowsPatchVOs(WindowsPatchServiceWrapper.java:87)

at com.opsware.content.actions.sas.PatchService.windows.GetWindowsPatchVOs.execute(GetWindowsPatchVOs.java:59)

at com.hpe.sa.PatchService.windows.GetWindowsPatchVOs.execute(GetWindowsPatchVOs.java:132)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:498)

at com.hp.oo.sdk.plugins.abstracts.BaseActionPlugin.execute(BaseActionPlugin.java:56)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:498)

at com.hp.oo.maven.PluginAdapterImpl.executePlugin(PluginAdapterImpl.java:350)

at com.hp.oo.maven.PluginAdapterImpl.execute(PluginAdapterImpl.java:263)

at com.hp.oo.execution.control.actions.contentexecution.ContentExecutionActions.executeContentAction(ContentExecutionActions.java:110)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:498)

at io.cloudslang.worker.execution.reflection.ReflectionAdapterImpl.executeControlAction(ReflectionAdapterImpl.java:94)

at io.cloudslang.worker.execution.services.ExecutionServiceImpl.executeStep(ExecutionServiceImpl.java:641)

at io.cloudslang.worker.execution.services.ExecutionServiceImpl.execute(ExecutionServiceImpl.java:192)

at io.cloudslang.worker.management.services.SimpleExecutionRunnable.executeRegularStep(SimpleExecutionRunnable.java:168)

at io.cloudslang.worker.management.services.SimpleExecutionRunnable.run(SimpleExecutionRunnable.java:127)

at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)

at java.util.concurrent.FutureTask.run(FutureTask.java:266)

at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)

at io.cloudslang.worker.management.services.WorkerThreadFactory$1.run(WorkerThreadFactory.java:39)

at java.lang.Thread.run(Thread.java:750)

{http://xml.apache.org/axis/}hostname:<hostname>

org.xml.sax.SAXException: Invalid element in com.opsware.sas241.pkg.windows.WindowsPatchVO - cves

at org.apache.axis.AxisFault.makeFault(AxisFault.java:101)

at org.apache.axis.client.Call.invoke(Call.java:2470)

at org.apache.axis.client.Call.invoke(Call.java:2366)

at org.apache.axis.client.Call.invoke(Call.java:1812)

at com.opsware.sas241.pkg.windows.WindowsPatchServiceEndpointSoapBindingStub.getWindowsPatchVO(WindowsPatchServiceEndpointSoapBindingStub.java:3840)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:498)

at com.opsware.pas.content.commons.util.reflection.ReflectionUtil.invokeMethod(ReflectionUtil.java:173)

at com.opsware.pas.content.commons.util.reflection.ReflectionUtil.invokeMethod(ReflectionUtil.java:193)

at com.opsware.pas.content.commons.util.reflection.interfaceReflection.SimpleProxyWrapper$InterfaceInvocationHandler.invoke(SimpleProxyWrapper.java:107)

at com.sun.proxy.$Proxy314.getWindowsPatchVO(Unknown Source)

at com.opsware.content.actions.sas.PatchService.windows.WindowsPatchServiceWrapper.getWindowsPatchVO(WindowsPatchServiceWrapper.java:79)

at com.opsware.content.actions.sas.PatchService.windows.WindowsPatchServiceWrapper.getWindowsPatchVOs(WindowsPatchServiceWrapper.java:87)

at com.opsware.content.actions.sas.PatchService.windows.GetWindowsPatchVOs.execute(GetWindowsPatchVOs.java:59)

at com.hpe.sa.PatchService.windows.GetWindowsPatchVOs.execute(GetWindowsPatchVOs.java:132)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:498)

at com.hp.oo.sdk.plugins.abstracts.BaseActionPlugin.execute(BaseActionPlugin.java:56)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:498)

at com.hp.oo.maven.PluginAdapterImpl.executePlugin(PluginAdapterImpl.java:350)

at com.hp.oo.maven.PluginAdapterImpl.execute(PluginAdapterImpl.java:263)

at com.hp.oo.execution.control.actions.contentexecution.ContentExecutionActions.executeContentAction(ContentExecutionActions.java:110)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:498)

at io.cloudslang.worker.execution.reflection.ReflectionAdapterImpl.executeControlAction(ReflectionAdapterImpl.java:94)

at io.cloudslang.worker.execution.services.ExecutionServiceImpl.executeStep(ExecutionServiceImpl.java:641)

at io.cloudslang.worker.execution.services.ExecutionServiceImpl.execute(ExecutionServiceImpl.java:192)

at io.cloudslang.worker.management.services.SimpleExecutionRunnable.executeRegularStep(SimpleExecutionRunnable.java:168)

at io.cloudslang.worker.management.services.SimpleExecutionRunnable.run(SimpleExecutionRunnable.java:127)

at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)

at java.util.concurrent.FutureTask.run(FutureTask.java:266)

at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)

at io.cloudslang.worker.management.services.WorkerThreadFactory$1.run(WorkerThreadFactory.java:39)

at java.lang.Thread.run(Thread.java:750)

Caused by: org.xml.sax.SAXException: Invalid element in com.opsware.sas241.pkg.windows.WindowsPatchVO - cves

at org.apache.axis.encoding.ser.BeanDeserializer.onStartChild(BeanDeserializer.java:258)

at org.apache.axis.encoding.DeserializationContext.startElement(DeserializationContext.java:1035)

at org.apache.axis.message.SAX2EventRecorder.replay(SAX2EventRecorder.java:165)

at org.apache.axis.message.MessageElement.publishToHandler(MessageElement.java:1141)

at org.apache.axis.encoding.DeserializerImpl.startElement(DeserializerImpl.java:369)

at org.apache.axis.encoding.ser.BeanDeserializer.startElement(BeanDeserializer.java:154)

at org.apache.axis.encoding.DeserializationContext.startElement(DeserializationContext.java:1048)

at org.apache.axis.message.SAX2EventRecorder.replay(SAX2EventRecorder.java:165)

at org.apache.axis.message.MessageElement.publishToHandler(MessageElement.java:1141)

at org.apache.axis.message.RPCElement.deserialize(RPCElement.java:236)

at org.apache.axis.message.RPCElement.getParams(RPCElement.java:384)

at org.apache.axis.client.Call.invoke(Call.java:2467)

... 42 more

;patchPostUninstallScriptID=;windowsPatchUpdateID=;windowsPatchSupersededBy=;unitUploadDate=;Result=org.xml.sax.SAXException: Invalid element in com.opsware.sas241.pkg.windows.WindowsPatchVO - cves;lifecycle=;patchPostInstallScriptID=;returnCode=-1;windowsPatchRevisionNumber=;unitCustomerName=;windowsPatchCreateDate=;unitLocation=;id=;windowsPatchLocale=;windowsPatchDownloadURL=;unitServerCount=;patchUninstallFlags=;unitName=;returnResult=org.xml.sax.SAXException: Invalid element in com.opsware.sas241.pkg.windows.WindowsPatchVO - cves;unitCustomerID=;windowsPatchVendorURL=;patchPreInstallScriptID=;patchInstallFlags=;windowsPatchSeverity=;folder=;patchRebootOnInstall=;modifiedDate=;name=;unitExsitsOnWord=;windowsPatchTitle=;windowsPatchMetaDataSource=;description=;unitHashType=;windowsPatchInfoFileName=;unitIsLocked=;patchInstallScriptID=;unitType=;windowsPatchAffectedProducts=;windowsPatchRevisionID=;unitSoftwarePolicyCount=;dirtyAttributes=;windowsPatchOSVersion=;unitFileSize=;windowsPatchKBID=;modifiedBy=;unitFileName=;patchRebootOnUninstall=;windowsPatchFileType=;patchStatus=;windowsPatchInfoFileID=;unitChecksum=;unitVersion=;windowsPatchBulletinID=;createdDate=;patchPreUninstallScriptID=;createdBy=;windowsPatchDependencyInfo=;windowsPatchSoftwareRelease=;unitPlatformNames=;unitPlatformIds=;unitSoftwareVersion=;unitNotes=;windowsPatchDownloadPriority=;patchUninstallScriptID=;}

For cause and resolution please refer to the complete knowledge article