• resync orphaned OGFS home directories in new SA mesh

    Hi Team, As part of SA migration i have transferd OGFS home directories from old SA mesh to new. But while executing the support tool APX utilities.resyncOGFSuserFiles. is giving error . I tried both commad line and GUI. [root@servername utilities…
  • SA Air Gapped Migration 2018.08 to 24.1

    Hi Team, We ae planning to upgrade SA 2018.08 to 24.1 using Air gapped migration approach. Have below question please help suggest. 1. Do we need to apply 2018.08 rollup before migration ? is it only for python2/3 support or it may effect agent migration…
  • How to run Customized Powershell Script(Windows Server Uptime Script)to get output in html format

    Hello, I have a powershell script with a large number of codes to determine the uptime of Windows servers and generate output in HTML format; when executed from a local server, it communicates with a remote server and retrieves the details and outputs…
  • SA 24.1 upgrade issue

    Hi Experts, I'm trying to upgrade SA 2022.11 to 24.1 single core mesh. It went smooth half way but during slice component, i'm getting below error. don't have any clue on this. DB team is asking to provide the table name , which is not showing in…
  • Simple Sa Installation getting FAILURE run level not 3

    Hello All, I am trying to install SA core on a rhel 8.9 machine, when i run the install command getting one failure which is "FAILURE run level not 3". when i checked the systemctl get-default output it's multi-user.target, i am not sure what to change…
  • Server Automation 10.51 error in Starting twist: Starting Web Services Data Access Engine, synchronously.

    Hi guys! We have a problem starting services appeared after we restart our SA 10.51 standalone server after 8 years of nonstop working. After restart we couldn' t start the services, the last and most complicated issue is with starting of Web Servoces…
  • Getting Error while installing Opsware Agent

    Getting below error while installing SA agent. Please suggest if there is any resolution for this. C:\temp\SA Package>opsware-agent-85.0.93911.0-win32-6.2-X64 -s -f --opsw_gw-addr 10.107.34.78:3001 --force_full_hw_reg --force_sw_reg --logfile C:\temp…
  • Twist error: detuser password files are missing

    Hi Team, I'm installing SA 2022.11 , during the twist installation phase getting "detuser password files missing" error. I checked the path :" /opt/opsware/crypto/twist/detuserpwd" file contains the password. Please suggest what could be the issue…
  • Agent migration using APx

    Hello Everyone I have imported the bootstarp into old SA and trying to migrate the agent and I am getting the error.
  • CBT to migrate data from 10.60 to latest

    Hi Team, We have an old SA version 10.60 is getting migrated with the latest version in a new build server and now we want move the OLD SA data to the new SA packages. policy software policy folders etc. I have gone through the CBT guide…
  • Discover and Managed Server using another IP Address in SA Core

    I would like to ask is it possible to have another network card with different IP in SA Core to discover and Managed Server ? Below is the diagram
  • Fuse FS /opt/opsware/boot/tftpboot/pxelinux.cfg didn't mount

    Hi Team, NEW ENV: RHEL 8.7 (Ootpa), Postgres 12 While installing SA 2022.11, OS Provisioning Components are not installing ERRROR [Dec-30-2022 16:13:32] Running script osprov_boot_slice/start. [Dec-30-2022 16:13:33] Starting HPSASmartBoot…
  • DB Query for Unreachable

    Hi Team, Can you please suggest the query to get the servers that are unreachable from SA. Thanks
  • odownload working examples

    Hi, I'm trying to work out how to download agent.srv using odownload but all I can get is this message below. I have tried different values for --os but dont really see why the os matters when I am downloading and I have copied agent.srv to the root…
  • SA satellite not starting

    Hi Team, I have SA setup with a satellite, which is suddenly causing issue and not able to start . Main error is mm_wordbot and its not able to initialized on port 1003 .Its giving below error. In wordbot …- -------- Verify local word is listening…
  • Issue with ptaching

    Hello All, We the following issues with multiple customers for the month OCT. Not sure why is this message, is this something the Vendor Recommended policy not updated, if so how could i do this. I have update the catalogue twice for the month of…
  • SA 2020.11 Installation Failure : Failed to add user twist

    Hello Experts, We are trying to install SA 2020.11 and we failed at the below step useradd: group '100' does not exist useradd: the GROUP= configuration in /etc/default/useradd will be ignored useradd: group 'users' does not exist Failed to add user…
  • script running eror

    Hi Team I am unable to run the script any of the servers i am getting the below error. please suggest. ID: HPSA-1155 Code: com.opsware.script.ScriptMessageSpec.NON_ZERO_EXIT_CODE Details: The exit code from the script was 1. Error in getting…
  • IDE for debugging SA scripts

    Hi, I need to update some "py" scripts, and I'd like to use some Compatible IDE (for Windows) My SA core is still a 10.23, and we are using "psware-agent-60.0.81542.2" agents. I've tried to use IDLE, but the this package doesn't work . And when…
  • SA agent Debian 10 installation issue

    Hi Experts. I have a Debian 10 OS. Where i have installed "openmediavault" NAS simulator. To manage that through SA i have installed Debian 10 agent. it get installed successfully but in SA its showing as "unsupported OS" . I'm assuming installation…
  • Global Sheel error 3053

    I am having issue connecting to remote server via Global Shell with error below: Error from remote (3063): servicehpiohpsa does not have runCommandOnServer as LocalSystem on device 72730001 Normal communication test succeed. Only affecting Windows Server…
  • HPSA - Windows Terminal option for SSH

    Hello! I am looking for a way to open a ssh connection without using the putty client. In Windows there is a terminal emulator called Windows Terminal . I have tried to generate the line to open a terminal but it always closes the application. Has anyone…
  • Server 2022 patch import issue

    We have been having issues where the Server 2022 patches never seemed to get imported. The wsusscn2.cab did go through some major changes back in February so I just blamed it on that as it was not mission critical for our environment at that point. With…
  • log on SA client issue

    after i completed to install the SA client and try to logon SA core with the SA client , it display a error as below screenshot , how i can solve this ?
  • OKTA MFA for Server Automation login

    Can OKTA be used for multi-factor authentication (MFA) when logging into the Server Automation GUI? I've read the article on RSA, CAC and PIV - but would like to leverage our company's existing OKTA setup.