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What's new in OpenText Infrastructure Observability

by   in IT Operations Cloud

OpenText Observability

As more applications are moving to cloud environments, the complexity of managing them has increased. That's why we developed OpenTextTM Infrastructure Observability (formerly OpScope), a public-cloud, SaaS-based observability tool for unified monitoring of cloud and hybrid infrastructure.

October 2024: What’s new in OpenText Infrastructure Observability 24.4

Agentless Monitoring

  • Quick Report enhancements - This allows the quick report to include data older than 40 days
  • Copy monitors and monitor groups from one SiteScope system to another
  • You can now monitor devices that require SNMP V3 SHA-2 authentication with Network Bandwidth MonitorSNMP Monitor, and SNMP by MIB Monitors.
  • You can monitor URLs that require two-way authentication (Mutual TLS/mTLS)
  • You can monitor REST Web services that require specifying a payload for request and authentication

Hyperscale Observability

HSO comes with new out-of-the-box AWS and Azure service overview dashboards for

  • AWS Auto Scaling Groups (ASG)
  • AWS S3
  • Azure SQL Database
  • Azure SQL Managed Instances
  • Azure Virtual Machines

Additionally, you can drill down into these new Persistent Volume dashboards from the Kubernetes Resource Summary dashboard:

  • Kubernetes Persistent Volume list
  • Kubernetes Persistent Volume Claims list
  • Kubernetes Persistent Volume Claims 

July 2024: What’s new in OpenText Infrastructure Observability 24.3

Hyperscale Observability

HSO comes with new out-of-the-box AWS service overview dashboards for

  • AWS EC2
  • AWS RDS
  • AWS Lambda

April 2024: What’s new in OpenText Infrastructure Observability 24.2  

  • URL monitoring from the cloud — run your URL monitors directly from the SaaS and get more insights with new Flex Reports.
  • Quick overview of large data collection — utilize configurable Treemap and Sunburst charts to visualize large hierarchical multi-dimensional infrastructures like virtualization.
  • Easier threshold management — a new visual way to manage alert thresholds for AWS, Azure, and Kubernetes services.
  • Go beyond generic metrics — collect Prometheus metrics, including Kubernetes and custom application metrics, to track the metrics that matter most to your application’s unique behavior. 
  • Dark mode

October 2023: Announcing OpenText Infrastructure Observability 23.4

What do you get with OpenText Infrastructure Observability?

Infrastructure Observability (originally OpScope) enables IT teams to use Site Reliability Engineering (SRE) practices and accelerate cloud application troubleshooting with guided workflows. As a result, they can successfully meet their service commitments and control innovation velocity. Let’s dive into the details.

OpenText Infrastructure Observability home screen

Guided workflows

With the rise of cloud infrastructure the amount of data has become overwhelming. Infrastructure Observability helps IT teams by starting with what's important a service level view that show which services need attention. When you select a service with a problem Infrastructure Observability guides you screen by screen to find the problem.

Accelerated time to value

Infrastructure Observability is a SaaS solution that delivers a unified approach to monitoring and troubleshooting. Lightweight and easy to implement, it gets cloud and on-prem infrastructure and SRE teams up and running quickly. 

All Infrastructure Observability features are also available in OpenTextTM Operations Bridge.

Ready to spend less time troubleshooting and more time innovating?

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Operations Bridge