OpenText is sponsoring the Pink 2024 Conference, March 3–6, 2024 in Las Vegas. The Pink Conference is a premier IT Service Management event, now in its 27^th year. It includes all things IT service management—Lean IT, Agile Scrum, DevOps, business relationship management, organizational change management, and more.

We’ll be showcasing OpenTextTM IT Operations Aviator, our GenAI solution for ITSM. Using IT Operations Aviator can help improve the service management experience for organizations of all sizes.

OpenText IT Operations Aviator is a secure virtual agent for  OpenText^TM Service Management Automation X (SMAX), which can revolutionize Tier 1 and live agent support with the power of private, generative AI. Discover how to unleash higher levels of productivity through user self-service with conversational, contextually relevant responses, all without compromising security, ethics or hallucinations.

And of course, IT Service Management, intersects and overlaps with other service management disciplines like IT Asset Management and Configuration Management, which is why we included the functionality of Asset Management X (AMX) and Universal CMDB in our SMAX Premium SaaS offering.

If you haven’t seen the capabilities of IT Operations Aviator and you are attending Pink24, you should stop by the OpenText booth and take a demo!  And if you aren’t going to be at Pink24, you can also experience the IT Operations Aviator demos by simply signing up for them.

No matter your ITSM maturity, OpenText can help IT Service Management and support teams deal with rapid and constant change.  With the power of GenAI working for you, you can improve the customer experience and increase employee engagement with your ITSM solution!

Join us and meet our OpenText SMAX, Asset Management, Universal Discovery and CMDB, and AI experts to discuss topics like:

• Our private generative AI chatbot
• Codeless configurations
• Built-in AI and automation
• Enterprise service management apps
• Discovery and CMDB

 We’ll be at booth 209; I hope to see you there.