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[ITOM Inform] What’s new? All the latest product releases are here

by   in IT Operations Cloud

In the era of cloud, inflationary costs, and generative AI, what is the outlook for ITOps? The role of ITOps has grown in recent years. Now, everything ITOps does is ultimately for delivering great user experiences. And for that, look no further than our latest product releases. Transform Tier 1 support with new generative AI capabilities. Adopt FinOps/GreenOps to optimize cloud costs and carbon. And gain rapid cloud observability for end-to-end monitoring of cloud-native and hybrid applications—we have a new product for that! For all this newness and more, read on.


Travis Greene
Director of ITOM Product Marketing

Elevate user experiences and reduce Tier 1 costs with generative AI for OpenText SMAX

Meet OpenTextTm IT Operations Aviator—the generative AI virtual assistant that works with SMAX to deliver the ultimate in personalized support. Other new arrivals include integration engine content enhancements and integration with the Microsoft Teams bot. Learn all about them!

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Get smart what-if analysis and in-depth carbon insights with OpenText Hybrid Cloud Management X (HCMX) 

The latest HCMX release boosts FinOps and GreenOps features. Save more on Azure and AWS with what-if savings plans. See the carbon impact of your IT operations across clouds. Manage multiple AWS root accounts in a single tenant. Also, don’t forget to check out the FinOps Fast-Track Program.

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Everything is new because OpenText OpScope is a brand-new product

As more applications are moving to cloud environments, the complexity of managing them has increased. That's why we developed OpScope. Now ITOps can use SRE-based practices and guided workflows to troubleshoot cloud and hybrid applications faster.

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What’s new in OpenText Network Operations Management (NOM)?

The latest release is packed with new features and enhancements. New SDN Overlays support for Cisco ACI. Additional scale for NOM Reporting – SaaS. Integration with Red Hat Ansible. New Network Automation (NA) Express licensing option for OpenText NNMi customers. And that’s not all.

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OpenText Operations Bridge enhances cloud observability and provides carbon footprint insights

Here, significant enhancements deliver big benefits. First, strengthen cloud observability with OpScope features (read above)—now in Operations Bridge. Gain carbon usage insights across your clouds. And resolve problems faster with Multivariate Anomaly Detection (MVAD) for Azure Cloud Services. Explore all these features and more.

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Labels:

Data Center Automation
Discovery & CMDB
Hybrid Cloud Management
Network Operations Management
Operations Bridge
Operations Orchestration
Robotic Process Automation
Service Management Automation