Popular Tags

  • Cannot see Synonyms from Oracle with Connect-IT

    We have to import master data from an Oracle solution via Connect-IT. The customer is giving access to Synonyms only (not views, not tables). https://forums.oracle.com/ords/apexds/post/what-is-difference-between-synonyms-and-views-in-sql-3586 We tried…

  • Connect IT Document Log to text file

    HI Team, Can we write the Errors in Connect IT Document Log to a text log file. If yes please can someone share me the way to do this ? Regards, Sumant Kulkarni

  • Connect IT Separation of Error records and pass records

    Hi All, While we are running connect-IT scenario job. I have created 3 folders as Input, Fail and Pass. If No error while processing records the file after processing goes goes to pass folder. If there are few errors then the file goes to fail folder…

  • SMAX connector timeout triggers Connect-It warning

    Connect-It 9.90, SMAX 2022.05 on Azure BYOK One of my longer scenarios that interacts with the SMAX API versus MaaS connector and updates person records will occasionally trigger a warning in Connect-It while it is running: Authentication error: Unable…

  • Best way to generate URL for MaaS connector for SMAX API?

    I've run into issues with Connect-It and using the connectors Service Anywhere User and Management As A Service to interface with the SMAX 2022.05 REST API. When generating URL parameters, sometimes I run into errors with illegal characters but haven…

  • Searching in Query with Ampersand in string?

    I've been trying to search through the query with my source files. Few of them have ampersands in them as a part of name. Each time I tried this, it throws an error. Same goes for any record, which has a name with an ampersand in it. Other special…

  • Use of PifNewQueryFromFmtName on Connect-IT

    Hello, Do you use PifNewQueryFromFmtName with a while/wend ? For example in the mapping we have : --------------- hQ=PifNewQueryFromFmtName("AM","EmplDept"," Name LIKE 'tot%'") while (lErr = 0) lErr=PifQueryNext(hQ) Var_lEmplDeptID=PifQueryGetLongVal…

  • Attach whole email as an attachment in SMAX through Connect IT

    Hi team, We have urgent report from the customer which is their main business requirement using CIT for Email Integration. I have a CIT email integration scenario which attach the whole mail as an attachmnet perfectly, only when i executed the scenario…

  • max linked documents warning when looping through paged MaaS connector result

    I am testing a custom scenario to check SMAX users via MaaS connector for their existence in another repository (xml files exported from another datasource), in order to automated their deletion (change to contact) and sync with this repository. I noticed…

  • Unable to load dynamic library aamapi98.dll

    Hello There, Appreciate your help as I'm trying to use the Asset Manager connector and I've got the aamapi98.dll file from the asset manager. But the below error occurred while configuring the connector to use that DLL file. System error 193 …

  • Connect-It 9.90 patch 3 xslt xalan error generating documentation

    I've run into an issue and wondered if anyone else has using Connect-It 9.90 (patch 3). I've opened a support case but thought I would ask the community in the meantime. When attempting to generate scenario documentation, there was an error about an…

  • Unable to open CIT after a fresh install - Missing MSVCR120.dll

    Hi, I've just installed CIT 9.90 Patch 3 and when I start the " Connect-It Scenario Builder" or "Service Console" I get an error that a DLL file is missing. I don't find any information about this. Does anyone have any idea? Thank you!

  • Connect-IT REST Connector to pull data from servicenow

    Hi, I am trying to pull data from ServiceNow into Asset manager. I am trying with REST connector in Connect-IT. I am unable to establish a successful connection. Can someone help me with the configuration details to pull the data from ServiceNow…

  • CIT 9.90 issue with opening CSA connector

    Hi, I'm currently upgrading my .scn from CIT 9.60 to CIT 9.90 For some scenarios with CSA connector, I can open them with CIT 9.60 but cannot open them with CIT 9.90 and I'm having the followig error in return: 2021/09/06 16:57:28.000 0 4 Opening…

  • Person Data import from AD to SMAX using Connect-IT in Russian Language

    Hi All, How can we import Person Data from AD to SMAX using Connect-IT in Russian Language.. i tried but data is in English language, is there any configuration setting available to change it to Russian language so that data in SMAX will be added in…

  • connect-it scenario mailsaw

    Hello experts I did the configuration of the scenario mailsaw to see how I need to do to configure a similar scenario to create requests in SMAX but the connect-it log shows the next error message "Document type 'CreateIncident' is not defined by…

  • What language is used for coding Asset Manager scripts and wizards?

    I have provided technical support for the Asset Manager windows client and Connect-It for years. Most recent version was AM 9.50. For future career purposes, does the programming language used for scripts and wizards translate to any of the more commonly…

  • Email Integration Through Connect-It

    I need to create a ticket in HPSM through connect-it so i used the email fetch connector which it successfully retrive the inbox emails and i used the service manager connector as a destination in the scenario through the web service Service Desk - Create…
    • FetchEmail-HPSM.zip

  • Service Console - Service closes instantly Errors -499 and -53

    Hi Experts, I have a Email Integration Connect-It Scenario (using XMAPI on Outlook 2016) that I am trying to have run as a service, but it is throwing me errors: 2016/11/22 09:58:7.977 0 4 Opening scenario... 2016/11/22 09:58:7.977 0 4 Opening connector…

  • Removing non printing characters from a CIT scenario

    I have a Connect-It 9.60 scenario that is importing data from a flat file. I don't have any control over the contents of that source file. Some of the values have non-printing characters (CRLF) at the end but not all of them. I know TRIM will remove leading…

  • I need Help in HP Asset Manager Custom Reports

    I'm new to HP Asset Manager version is 9.31 I'm looking for the Custom reports. I have all the integration of DDMI-Connectit-AM. My Asset manager has alot of data but i want to create Custom reports. Which will show on the Navigation Bar on the very first…

  • Connect-IT: Clear link to parent CI

    Hi, When returning a CI to the stock, I would like to remove its link to its parent CI (1 on 1). How can you do this with Connect-IT? amPortfolio - lPortfolioItemID - Serial - ... - lParentID (link to amPortfolio->lportfolioItemID) <-- Needs to be empty…

  • Connect-IT LDAP connector are able to create ActiveDirectory user Account?

    Hello. Please advice: Connect-IT LDAP connector are able to create ActiveDirectory user Account, or it is only for importing from LDAP? Thank you.

  • Support tip: Considerations to use the XSD in the ucmdb connector

    I would like to comment the considerations on how to use or how to get XSD to use with the ucmdb (xml) connector into CIT this is the recommendation from develop team: If you use latest UCMDB connector on UCMDB 9.x 10.x, it doesn't need xsd, only provide…

  • Connect-IT Email Scenario - Multiple CC Address

    Dear all, I have some troubles with an email scenario which opens an interaction on SM. When a mail is sent by users with a specific word in the subject, an interaction has to be opened in SM with "ALL" Cc addresses stored in a custom field in my incidents…

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