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  • Unable to open CIT after a fresh install - Missing MSVCR120.dll

    Hi, I've just installed CIT 9.90 Patch 3 and when I start the " Connect-It Scenario Builder" or "Service Console" I get an error that a DLL file is missing. I don't find any information about this. Does anyone have any idea? Thank you!

  • SMAX to CSV CIT scenario can't run or be produced

    Hey, I was working on building a scenario, using connect-it 9.81, that would gather information from SMAX and then write that information to a local csv file. The connectors seem to open without issue and the mapping can produce the data. However, the…

  • Need to clear values during an update with Connect-It

    I'm using a CIT scenario to pass asset location updates from Asset Manager to Service Manager. I reconcile on serial number. Service Manager stores the location codes separately for the diferrent types. An example is: Building Location ID = 5348800 Floor…

  • CIT 9.51: How to sequentially check incident number for multiple files?

    Hello, maybe somebody can advise how I can parse XML files by CIT sequentially in all scenario but not in one logical block? I have scenario that reads XML files from folder with AlertID (which is uniq) - and checks if any Incident exist for such AlertId…

  • CIT 4.00 Grab the latest file

    Hey Everyone: We are currently running HP CIT 4.00. I would like for CIT to grab latest file in a folder or grab a file with the latest date in its name. I was wondering if this is even possible? Example: Have CIT grab the file name <file name>.20120918…

  • ITAM practitioner Forum

    ITAM User Community. There is an ITAM community forum held on Monday twice a month (2nd and last Monday of a month, duration is 1 hour), where you can exchange information and advice with other customers, partners and HP persons. The standing agenda is…
    • Practitioners Forum Overview for Customers and Partners_generic_final.pdf
    • View

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