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  • How to restrict users in accessing the widgets in AM Browser

    Hi Experts, I have around 10 widgets created in AM Browser and is there any way to hide or restricts particular widgets for a particular user? Thanks and Regards Vinay S Kadival

  • I am using the ITAM web service, but WAS crashes for no reason.

    Hello guys, I'm Jiwook. I am using the ITAM web service, but WAS crashes for no reason. Looking at the WAS log, there is no situation that could be a particular issue. If anyone has seen this situation, please let me know the solution. <ITAM…

  • Asset Manager Web Service login error

    Hi, I'm Wook. I need help. My customer is using ITAM. Both the ITAM client version and WEB are in use. Automated process manager crashes frequently. So I run it every now and then. For some reason, I suddenly couldn't access the ITAM web. …

  • Support tips: Improving Websphere performance

    When using Websphere, you can follow these steps to improve the performance. Locate the following directory: <driver>:\ibm\WebSphere\AppServer\profiles\[App Server name]\properties\ Create an empty file named "commons-logging.properties" with the following…

  • IIS & Tomcat integration error for AM web

    Hello, I am trying to integrate IIS 6 with Tomcat 5.5.35 for AM9.30 web. I believe I have performed the integration steps correctly but am getting below error when I try to load the website. Error - Incorrect funtion. Any idea what would be causing this…

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