• SELinux for Agentless and UDA

    Dear Experts, May anyone come across UDA Agent Installation with SELinux Enabled ? is there any special consideration required for UDA to work with Linux thats SELinux enabled ? Also for Agentless discovery, is there any consideration required for…
  • We want to update the libcrypto & libssl file in the UD agent. Please help.

    Dear all, We want to update the libcrypto & libssl file in the UD agent. If we upgrade the UD agent version, is the libcrypto & libssl file version will be upgraded or not?
  • Unable to register Data Flow Probe

    We successfully deployed OpenText CMDB (Centos7) and the Data Flow Probe (Centos7) within the same network. Both installations were completed without any issues, and we confirmed connectivity by successfully pinging both systems. However, the probe does…
  • Editions, major and minor releases, patch levels, installation homes, clustering...

    Is there a documentation of the uCMDB data model? We are particularly interested in a list of the detected commercial and open source infrastructure software products and which details of the installed software are detected and stored in the uCMDB? …
  • How can i get/know the supported version of each DB discovered through UCMDB ?

    I could not find in ITOM product docuemnt for list of supported/discovered DB version in UCMDB. I would like to ask here, How can i get/know the supported version of each DB discovered through UCMDB ?
  • UD Version & UCMDB Version mapping

    Hello All, I just wonder is there any mapping between UD Agent version and UCMDB version? For example I've UCMDB 2020.11 installed and it has UD version of 11.64 C:\Program Files (x86)\Micro Focus\Discovery Agent\bin32>discagnt.exe --versionVersion…
  • UCMDB 2020.11 - Where can I find ud-store-and-forward-linux-x86-10.30.000.xxx.tar installation file?

    I am looking for the ud-store-and-forward-linux-x86-10.30.000.xxx.tar installation file. According to documentation the tar file can be found on the UCMDB installation DVD. I have the UCMDB 2020.11 bits downloaded and have search for this tar file with…
  • How can we discover Operation System in InstalledSoftware CI type using "Host Resources by" job?

    For integration with the Asset Manager we need to have all the software as InstalledSoftware CIs. When we use "Host Resources by.." jobs for discovery we can discover all the software except Operation Systems. When we use "Inventory Discovery by Scanner…
  • Maintenance tip: cleanup of the old Content Packs

    After each Content Pack is deployed we will have the residual old CPs which are left on the UCMDB Server disk and DB. There is an older KM on how to clean an improper CP zip file at https://softwaresupport.softwaregrp.com/doc/KM00583740 From here…
  • Assign UD Inventory license to an existing CI in 10.33

    Hello Exports, When does UCMDB assign license to the CI? Is it happening one time at first time discovery (creation) or it is changing with the assigned jobs? If I use one of the jobs require UD Full to discover the CI first time, will I be able to change…
  • Does UD Discover AHV Hypervisor virtual environments?

    We wonder If UD Discovers AHV Hypervisor virtual environments into any existed UD Content Pack. I have checked release notes for CP25 to CP30 and I found Nothing, I ask for a confirmation that actually AHV is not discovered or if it will be included into…
  • UD Probe Error Failed to load post import hooks script

    Product: UCMDB 10.33 CUP 3 CP 29 OS: Windows Server 2012 R2 I recently upgraded UCMDB from CUP 2 with CP 27 to CUP 3 with CP 29. I'm now getting mulitple errors in the probe logs about "Failed to load post import hooks script". The jobs continue to run…
  • CMS 11 Discovery Issue

    I've upgraded my UCMDB version from 10.33 to 11.00, I also upgrade the content pack to CP 28. I've upgraded the Probe too. The problem appear when I want to use universal discovery. The job is running but stuck in 0% progress. I checked the WrapperProbeGw…
  • Universal Discovery 10.22 Inventory by Scanner job error

    I'm getting the error message, "failed to calculate input tql" when trying to run the inventory by scanner job. Any ideas what may be causing the issue? Bob
  • RE: Application by Shell

    Can you past the part of the CommLog where the exception happens? This looks like https://softwaresupport.softwaregrp.com/group/softwaresupport/search-result/-/facetsearch/document/LID/QCCR1H119185
  • Query related installed software

    Hi Experts, uCMDB version : 10.32 UDA agent are deployed in laptop/desktop as per the requirement we are runing scanner based inventory job. > Inventory Discovery by Scanner Observation :- Application name Sophos which is unable to discovery from scanner…
  • UD license type : full discovery

    Hello Experts, What type of license is required to do a full discovery with UD. "DataCenter advanced discovery" only or " DataCenter advanced discovery Inventory Discovery " Regards, Elmassimo
  • Mapping of Server's network interface to switch port in related CI's in UCMDB

    Hi experts, We have 1) UCMDB 10.22 with UD agent, 2) OMi 10.10 3) NNMi 10.01. 4) OML 9.x 5) Sitescope 11.31 UCMDB is integrated with OMi (CMS-RTSM), UCMDB is also integrated with NNMi, OML & Sitescope are integrated with OMi for events. we have one application…
  • UD Full version License usage changed after applying UD Inventory (UDI) Licenses

    We have uCMDB /UD 10.11 with CP 13.0 We have 500 prepetual UD FULL licenses. We have already discovered 373 windows servers discovred using three discovery jobs namely Range IP's by ICMP, Host connection by WMI and Host Resources by WMI. We have discovred…
  • HP CMS 10 Documentation Library

    The HPE Configuration Management System (CMS) 10 Documentation Library provides download links for all Universal CMDB documents, for all 10.xx releases, and all UD Content Pack documents for CP11 and later versions, available on the HP Software Support…
  • uCMDB Online Expert Day Case Study:UDA discovery using NON root user

    Hello all, My name is Andrei and i am a uCMDB Support Engineer. I am attaching a case study which we had with UD that may help you plan ahead when implementing UD infrastructure. It is a small presentation and i will be happy to help if you have any…
  • RE: Universal Discovery

    The Data Flow Management Guide http://support.openview.hp.com/selfsolve/document/KM00245427 has the following information: Agent-Based vs Agentless Discovery Overview Agent-Based Discovery To collect inventory information, you can deploy Universal…
  • RE: can Universal Discovery distinguish the version?

    Hi qingc, Assuming you install Microsoft Office Word 2007 and Microsoft Office Excel 2007 are installed on the server, then, it wont show that it wont show as Microsoft Office 2007 std or Microsoft Office 2007 pro. onlt Microsoft Office Word 2007…