Verified Answers

If an answer to your question is correct, click on "Verify Answer" under the "More" button.  The answer will now appear with a checkmark.  Please be sure to always mark answers that resolve your issue as verified.  Your fellow Community members will appreciate it!  Learn more.

  • State Verified Answer
  • Replies reply
    1
  • Subscribers subscribers
    177
  • Views views
    307
  • Users 0 members are here
  • Locked Locked
Related
Options
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Autoupgrade DataFlowProbe not works

chuchi

Hello:

After upgrade the UCMDB Server to 2020.08 from 2019.02, we have try to autoupgrade the DataflowProbes using the autoupgrade mechanism.

The autoupgrade failed with this log:

2024-02-29 13:32:51 INFO  ServiceControl:148 - Stopping probe service...
2024-02-29 13:32:51 ERROR ServiceControl:371 - Can't get service status. Service may not exist.
2024-02-29 13:32:51 INFO  ServiceControl:339 - Probe status: null
2024-02-29 13:32:51 ERROR ServiceControl:189 - Failed to stop probe service.
2024-02-29 13:32:51 INFO  ServiceControl:167 - Finished restoring version.dat
2024-02-29 13:32:51 INFO  ServiceControl:278 - Starting probe DB service...
2024-02-29 13:32:51 ERROR ServiceControl:371 - Can't get service status. Service may not exist.
2024-02-29 13:32:51 INFO  ServiceControl:331 - ProbeDB status: null
2024-02-29 13:32:51 ERROR ServiceControl:176 - Probe is restored but failed to start
2024-02-29 13:32:51 INFO  DiscoveryClient:124 - Finished sending log to server

The DataflowProbe/UCMDB is Spanish Windows 2022 with no other software installed.

The only solution is uninstall and install the new version of Dataflow Probe completely manually.

Any ideas?

Thanks

Parents Reply Children
No Data

Resources

Support
Documentation
Learning Services
Partner Programs
Privacy
Compliance
Help
Company
Privacy Policy
Terms of Use
Cookies Preferences
Accessibility
Anti-Slavery Statement
Support
Contact Us
Careers
Code of Business Conduct and Ethics
The opinions expressed above are the personal opinions of the authors, not of OpenText. By using this site, you accept the Terms of Use. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.), Hewlett Packard Enterprise Company, or Micro Focus. As of January 31, 2023, the Material is now offered by OpenText, a separately owned and operated company. Any reference to the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks is historical in nature and the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks are the property of their respective owners.