Related Tips & Info
Wikis - Page

Knowledge Doc: How to synchronize the field value of the incident to the Request of related record

Raquel Winkler
 
0 Likes

Environment

SMAX 2023.05


Situation

Incident created from the Support Request, the Expert Group field in the Incident is synchronized from the Support Request. However, when the Expert Group field in the Incident is modified, how can the Expert Group field in the Incident be synchronized back to the parent Support Request?

Read the complete knowledge doc for resolution

Labels:

Support Tips/Knowledge Docs
Comment List
Related
Recommended

Resources

Support
Documentation
Learning Services
Partner Programs
Privacy
Compliance
Help
Company
Privacy Policy
Terms of Use
Cookies Preferences
Accessibility
Anti-Slavery Statement
Support
Contact Us
Careers
Code of Business Conduct and Ethics
The opinions expressed above are the personal opinions of the authors, not of OpenText. By using this site, you accept the Terms of Use. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.), Hewlett Packard Enterprise Company, or Micro Focus. As of January 31, 2023, the Material is now offered by OpenText, a separately owned and operated company. Any reference to the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks is historical in nature and the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks are the property of their respective owners.