• Survey form to pop up or appear when user click Accept button from Service Portal

    Hi Community, Is it feasible in SMAX to set the survey to appear when the user clicks Accept button from the Service Portal? Currently, we know that the survey can be fill up from email notification / click from the top right for the survey form to…
  • Auto fill Survey

    Hello, Once the Request is fulfilled and closed, we send a survey notification to the requester. If the requester doesn't submit a Survey within the specified time (say 3 days), needs to auto-submit the survey as "Satisfied". Is there a way…
  • Survey Thank you message

    I created a survey to send to end users, but I can't see where I can change the thank you message. Does anyone know if this can be done?